Senior Claims Handler Property


Company:	Aventum Group
Hours:	Full-time
Location:	London, EC3R 8AF
Working pattern:	Hybrid - 2 days remote
Job type:	Permanent
Posting date:	13 Oct 2026
Closing date:	12 Nov 2026

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Summary

You will manage a portfolio of international claims, including exposure to complex, high-value and technically challenging matters, within delegated authority limits. The role is responsible for end-to-end claims management throughout the full claims lifecycle, from first notification of loss through investigation, coverage analysis, strategy, reserving, settlement, recovery opportunities and closure. The position supports the Head of Complex Claims and senior claims leadership in delivering a consistent, high-quality claims service aligned with Rokstone’s claims proposition, regulatory obligations and business objectives. You will be expected to exercise sound technical judgement, demonstrate commercial awareness and provide clear, confident engagement with brokers, insureds, capacity providers, TPAs, adjusters, legal advisers, reinsurers and underwriting teams. You will also contribute to portfolio oversight, reporting, governance, continuous improvement and knowledge sharing across the claims function, helping to ensure outcomes are technically robust, commercially sound and aligned with internal standards, delegated authority arrangements and conduct expectations.

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