Customer Service Assistant
| Company: | Heart of England Society |
|---|---|
| Salary: | from £12.71 an hour |
| Hours: | Part-time |
| Location: | CV47 0EA |
| Working pattern: | On-site |
| Job type: | Permanent |
| Posting date: | 13 Oct 2026 |
| Closing date: | 12 Nov 2026 |
Summary
Looking to start or grow your retail career? We’re recruiting Customer Service Assistants to join our food store
Southam | 16 hours per week | Permanent
This role will be working in the bakery area of the store, and candidates need to have flexibility to work mornings and evenings.
This is more than just a shop floor role – it’s your opportunity to build a career in retail, with a clear pathway to Team Leader and Store Manager roles.
About Us
At the Heart of England Co-operative Society, we’ve been serving our communities since 1832. As an independent Co-operative, we put people at the heart of everything we do – from our customers and members to our colleagues. With continued growth across our food stores, now is a great time to join us and develop your career.
What You’ll Do
As a Customer Service Assistant, you’ll play a key role in keeping our store running smoothly while delivering a great shopping experience:
- Deliver friendly, helpful, and efficient service to every customer
- Keep shelves fully stocked, well-presented, and shop floor ready
- Handle deliveries, replenishment, and stock rotation
- Maintain high standards of cleanliness and food safety
- Support promotions and merchandising activity
- Work as part of a team to achieve store targets
You’ll be visible on the shop floor, ready to help customers and step in wherever needed to keep the store running at pace.
Why Join Us?
Progression & Development:
- Clear pathway to Team Leader and Store Manager roles
- Ongoing training and development to support your career growth
- Opportunities across our expanding store network
Colleague Benefits:
- Competitive hourly rate of £12.71
- Generous holiday entitlement
- Staff discount across our stores
- Pension scheme
- Employee assistance programme
- Opportunities to get involved in community initiatives
Build Your Future with Us
If you’re looking for a role where you can learn, grow, and progress in a supportive retail environment, we’d love to hear from you. Apply today and take your first step towards a rewarding career in food retail.
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