Head of Business Analysis


Company:	Government Recruitment Service
Salary:	£72,281 to £72,281 a year
Hours:	Full-time
Location:	Bristol
Job type:	Permanent
Posting date:	13 Oct 2026
Closing date:	26 Oct 2026

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Summary

The Head of Business Analysis provides the high-level strategic leadership for both Business Analysis and Product Management within the Driver and Vehicle Standards Agency (DVSA).

The role holder is accountable for making sure DVSA improves its services for people and businesses by understanding what needs to change, helping the organisation to make decisions based on evidence, and leading teams to deliver those improvements effectively across the agency, in line with the Government Digital and Data Profession Capability Framework

By leading the way in how problems are defined and successes are measured, the role holder will help create smarter, more effective services that make a difference in people’s everyday lives and support the success of businesses nationwide. They will play a key part in driving meaningful change, ensuring that every improvement is focused on real user needs and delivers tangible benefits.

Joining our department comes with many benefits, including:

Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King’s birthday
Flexible working options where we encourage a great work-life balance.

Read more in the Benefits section below!

Find out more about what it's like working at Driver and Vehicle Standards Agency - Department for Transport Careers

Lead DVSA's Business Analysis profession and shape the capability, standards and culture needed to deliver successful change. Oversee Business Analysis resources across a complex portfolio and drive consistent, high-quality analysis that supports better decisions and outcomes. Work with senior leaders and multidisciplinary teams to deliver user-centred change at scale while leading the Product Management community of practice across DVSA.

Your responsibilities will include, but aren’t limited to:

Act as Head of Profession for Business Analysis and Product Management, setting vision, standards and strategic direction across DVSA.
Own and evolve the agency wide Business Analysis and Product Management strategy, aligned to DVSA strategy, DfT Group Digital and the Roadmap for a modern digital government.
Hold accountability for the effective management of Business Analysis and Product Management capability across the organisation, including line management, matrix leadership and professional oversight.
Lead Business Analysis workforce planning and resource allocation, providing the Chief Delivery Officer with clear insight into capacity, demand, risks and constraints across the delivery portfolio.
Lead the recruitment, onboarding, development and retention of Business Analysis professionals, building organisational capability and supporting DVSA's strategic insourcing ambitions.
Provide strategic oversight of Business Analysis and Product Management activity across DVSA value streams, maintaining a clear line of sight across the delivery portfolio.
Ensure good quality Business Analysis underpins portfolio, programme and product delivery, from discovery through live service and continuous improvement.
Execute management responsibilities effectively, working with, leading and acting as a role model for team members and colleagues, ensuring capabilities to achieve successful delivery of business performance whilst maximising the efficiency and effectiveness of the financial resources delegated in line with the Civil Service values.

Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public.

For further information on the role, please read the attached role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.

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