Workforce Business Partner


Company:	NHS Jobs
Salary:	£47,810 to £54,710 a year
Hours:	Full-time
Location:	Bexley, DA5 1LW
Job type:	Permanent
Posting date:	12 Oct 2026
Closing date:	30 Oct 2026

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Summary

Main Duties and Responsibilities Workforce Advice and Business Partnering Provide proactive, professional HR and workforce advice to managers across BHNC, supporting effective people management and the consistent application of employment policies, procedures and best practice. Build effective working relationships with managers, PCN leads and colleagues, acting as a trusted source of advice on workforce matters and supporting the delivery of organisational priorities. Interpret and advise on employment legislation, HR policies and procedures, helping managers understand their responsibilities and make fair, informed and timely decisions. Support managers to resolve workforce issues at an early stage, promoting informal resolution where appropriate and ensuring matters are managed consistently and sensitively. Employee Relations and Case Management Manage and support a varied caseload of employee relations matters, including disciplinary, grievance, capability, performance, conduct, dignity at work, attendance, flexible working and statutory leave cases. Provide advice and practical support throughout the employee relations process, including case planning, investigation arrangements, preparation of documentation, formal meetings, hearings and appeals. Support managers with workplace investigations, ensuring that appropriate processes are followed, relevant evidence is considered and cases are handled fairly, confidentially and in a timely manner. Identify complex, sensitive or high-risk cases and escalate these to the Head of Workforce where appropriate. Maintain accurate and confidential case records, monitor progress and contribute to reporting on employee relations activity, themes and emerging risks. Attendance, Wellbeing and Performance Advise managers on attendance management, sickness absence, return-to-work processes and the appropriate handling of ongoing attendance concerns. Support managers to address performance and conduct issues fairly, identifying appropriate interventions and supporting improvement where possible. Promote staff wellbeing and a supportive working environment, contributing to initiatives that help improve attendance, engagement and staff experience. Provide guidance on relevant policies and procedures to ensure that individual circumstances are considered appropriately and decisions are applied consistently. Management Development and Organisational Change Coach and support managers to develop their confidence and capability in handling day-to-day workforce matters and employee relations cases. Contribute to manager training, guidance materials, toolkits and other resources that strengthen people management practice. Support organisational change and workforce transformation, including restructures, consultation, redeployment and changes to roles or working arrangements. Advise managers on appropriate processes and documentation, helping ensure that consultation and change activities are managed fairly and in line with organisational policies. Workforce Planning, Data and Improvement Support workforce planning by gathering, reviewing and interpreting workforce information to identify trends, risks and opportunities for improvement. Prepare workforce reports and provide insight to support decision-making, service planning and the delivery of agreed workforce priorities. Lead or contribute to workforce projects, policy implementation, audits and service improvement initiatives. Help identify opportunities to improve HR processes, strengthen compliance and deliver a responsive, efficient and effective Workforce service. Contribute to the development, review and implementation of workforce policies and procedures, working with the Head of Workforce as required. Professional Leadership and Team Coordination Provide day-to-day professional leadership, coaching and technical guidance to the HR Advisor and Recruitment & Compliance Officer. Support the coordination and allocation of work within the Workforce Team, helping to manage priorities, maintain service continuity and ensure timely delivery of activities. Share knowledge and promote consistent working practices, supporting colleagues to develop their skills and confidence. Work closely with the Head of Workforce to deliver agreed objectives, provide updates on casework and projects, and escalate significant risks or complex matters appropriately. Contribute to effective governance, confidentiality, accurate record-keeping and compliance with relevant policies and procedures. Partnership Working Work collaboratively with managers, GP practices, PCNs and relevant healthcare partners to support workforce priorities across BHNC. Promote a professional, fair, inclusive and solution-focused approach to people management. Undertake travel between PCN sites as required to provide effective workforce support across the organisation. BHNC is committed to ensuring equality of opportunity for all applicants. Reasonable adjustments will be considered throughout the recruitment process and during employment in accordance with the Equality Act 2010.

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