Clinical Governance Lead(s)


Company:	NHS Jobs
Salary:	Negotiable
Hours:	Full-time
Location:	Nottingham, NG2 3AJ
Job type:	Permanent
Posting date:	12 Oct 2026
Closing date:	25 Oct 2026

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Summary

Hours for the role are full time 37.5hours, with 15 hours allocated to clinical governance and 22.5 hours working clinically across NEMS services. There is some flexibility for home working. Part time may be considered for the right applicant. Main Duties of The Job: Concerns, Complaints and Patient Experience Provide clinical governance oversight and investigation of clinical concerns and complaints within the designated clinical site. Support timely, proportionate and compassionate responses to patient concerns and complaints. Ensure that complaints and patient feedback are viewed as an important source of learning and improvement. Identify recurring themes and opportunities for service improvement. Work with clinical teams to ensure actions arising from complaints are implemented and monitored. Support Duty of Candour processes where required. Support the Head of Patient Safety & Quality with significant or complex complaints where required. Learning, improvement and embedding actions Work with clinical and operational teams to implement opportunities for quality improvement. Translate learning into practical and sustainable improvement actions. Monitor progress against agreed actions and provide assurance that improvements have been embedded. Facilitate learning discussions, reflective sessions and other opportunities for shared learning. Contribute to evidence demonstrating the impact and effectiveness of improvement activity. Challenge where actions have not been effectively implemented or where further improvement is required. Shared Governance and Partnership Working Facilitate shared governance meetings with peer organisations, working collaboratively to identify cross-organisational themes, risks and opportunities for improvement. Share relevant learning, good practice and improvement activity across organisations. Support collaborative approaches to patient safety, quality improvement and clinical governance. Ensure that learning identified through shared governance arrangements is communicated appropriately within NEMS to the PSSG and translated into local improvement where required. Clinical Leadership and Culture Provide advice and support to clinicians and operational colleagues on patient safety, quality and governance matters. Act as a member of the designated sites clinical leadership team alongside the medical lead and clinical lead. Encourage professional reflection, clinical curiosity and a learning-focused approach to patient safety. Support staff following incidents, complaints or other challenging events, working with relevant colleagues to ensure appropriate reflection, learning and support. Work collaboratively with the Head of Patient Safety & Quality, Medical Director, Clinical leadership team, Clinical Governance Team and wider multidisciplinary teams. Clinical practice Undertake a minimum of 7.5 hours per week of clinical practice within the designated NEMS service area, alongside clinical governance responsibilities. Undertake autonomous clinical assessment, clinical decision-making and management of patients within professional scope of practice. Recognise clinical risk, deterioration and red flags, taking appropriate action and escalating where required. For non-medical applicants, hold a minimum Level 7 Minor Illness or APACS (Advanced Physical Assessment and Consultation Skills) qualification, or equivalent clinical assessment experience and competence. Maintain clinical competence and professional development in accordance with professional requirements and NEMS standards. Deliver safe, effective and patient-centred care in accordance with NEMS policies, clinical guidelines and relevant professional standards. Key Relationships GPs and clinical staff Shift Leaders Operational Staff Driver/Doctor Assistants NEMS Management Team Integrated Care System Partners

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