Communications Administrator


Company:	NHS Jobs
Salary:	£25,511 to £30,228 a year
Hours:	Full-time
Location:	Whitchurch, BS14 0BB
Job type:	Contract
Posting date:	12 Oct 2026
Closing date:	25 Oct 2026

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Summary

Job Description Role title Communications Administrator Vaccination Outreach Location(s) The post will be based at Osprey Court in South Bristol but there may be a requirement to work across the Bristol, North Somerset and South Gloucestershire (BNSSG) area. We have a hybrid working policy which requires staff to work a minimum of 2 days in the office, within general practice or at locations of our system partners.Additional office and / or community based days will be required for at least the first 6 months whilst the service is being established. 3 year fixed with possibility of extension 0.4fte Job Purpose The Communications Administrator will support the delivery of high quality, strategic communications across digital and offline channels for the Vaccination Outreach service. The postholder will provide vital support across content creation, scheduling, reporting, and administrative tasks that contribute to the successful delivery of inclusive, culturally appropriate campaigns and engagement initiatives across the service. This role offers an excellent opportunity for a proactive and detail-oriented individual who is keen to build a career in communications and marketing within a dynamic, purpose-driven organisation. Key responsibilities Provide Content and Channel Support Maintain content calendars and scheduling communications across platforms (e.g., website, social media, newsletters). Draft, edit, and proofread digital and print content, ensuring that format and content is appropriate and inclusive for underserved populations. Ensure alignment of all communications with brand and editorial guidelines. Upload and update website content, ensuring accuracy and accessibility. Coordinate the production of newsletters, social media posts, and offline materials such as brochures and posters in relation to the Service. Monitor and respond to routine communications queries or redirect as appropriate. Administration of Campaigns and Projects Provide administrative support for communications campaigns, including tracking timelines, coordinating approvals, and maintaining documentation. Organise events and workshops, including planning, logistics, invitations, promotional materials, and post-event follow-up. Support the development and distribution of toolkits and resources for the service. Provide Data and Reporting Compile and format performance data from digital platforms (e.g., Google Analytics, social media insights, email metrics). Prepare regular reports on engagement metrics and campaign performance. Maintain databases and mailing lists, ensuring data accuracy and compliance with data protection regulations. Support key partners for the programme Assist in the creation and distribution of practical resources for the programme. Work within a team effectively, sharing work where appropriate, flexing capacity to respond to surge requirements of the service. Help coordinate and support training sessions and workshops on communications topics. Act as a first point of contact for routine queries from stakeholders regarding communications support. This job description is not exhaustive, and the postholder may be required to carry out other reasonable duties or responsibilities as required, in line with the needs of the organisation. PERSON SPECIFICATION QUALIFICATIONS AND EXPERIENCE Essential Experience in communications, marketing, or administrative support roles, ideally within healthcare, public sector, or not-for-profit environments. Strong writing and editing skills, with the ability to produce clear, accurate, and audience appropriate content across formats. Familiarity with digital platforms such as websites (e.g., CMS), social media, and email marketing tools (e.g., Mailchimp or equivalent). Proficiency in Microsoft Office (Word, Excel, PowerPoint) and basic digital tools. Understanding of brand guidelines and editorial principles, with the ability to apply them consistently. Strong organisational skills, with the ability to manage multiple tasks, prioritise effectively, and meet deadlines in a fast-paced environment. Attention to detail and a proactive approach to problem-solving and process improvement. Commitment to inclusivity, accessibility, and user-centred communication. Professional, approachable, and adaptable, with a positive attitude toward change and innovation. Desirable Experience working in or with primary care, NHS organisations, or health and care systems, with an understanding of the sectors communications landscape and challenges. Exposure to digital content creation and channel management, with a willingness to develop further in these areas. Experience supporting communications campaigns, events, or engagement initiatives. Basic experience with analytics tools to support reporting and performance tracking. Awareness of accessibility and inclusivity in content design, with a commitment to continuous improvement. Experience supporting stakeholder engagement, including responding to queries and coordinating resources. Ability to assist in the development of toolkits, templates, and guidance materials for internal or external use. Willingness to support training sessions or workshops, including logistics and materials preparation. Familiarity with basic design tools (e.g., Canva, Adobe Creative Suite) and formatting tasks using approved templates. Understanding of audience segmentation and tailoring content to meet diverse needs. PERSONAL QUALITIES, SKILLS AND ATTRIBUTES Communicates clearly and professionally, adapting tone and style to suit different audiences and communication channels. Comfortable using a range of digital tools and platforms, with a proactive and curious approach to learning new systems and technologies. Brings enthusiasm and creativity to content and communications tasks, with a keen eye for detail and presentation. Uses feedback and basic performance data to support continuous improvement and inform day-to-day decisions. Builds positive working relationships with colleagues, stakeholders, and member practices, contributing to a collaborative and inclusive team culture. Adapts flexibly to changing priorities and emerging issues, showing resilience and a solution-focused mindset. Champions inclusive, respectful communication that reflects the One Cares values and supports engagement across all audiences. Supports others by sharing knowledge, offering practical help, and contributing to team learning and development.

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