Senior Health care support worker
| Company: | NHS Jobs |
|---|---|
| Salary: | Negotiable |
| Hours: | Full-time |
| Location: | Oswestry, SY10 7AG |
| Job type: | Permanent |
| Posting date: | 12 Oct 2026 |
| Closing date: | 26 Oct 2026 |
Summary
1. To communicate effectively face to face with other members of the healthcare & administration teams, patients, relatives & carers & to answer the telephone, taking messages, whilst maintaining patient confidentiality & informing senior staff as required. 2. To introduce self, using principles of my name is in all communications with others, to be welcoming and reassuring to patients, visitors, and carers /relatives. 3. Working as part of the wider multidisciplinary team for the benefit of the patient, recognising and respecting each member of the teams role and contribution 4. Explain all procedures & care to patients. To observe patients condition and behaviour, reporting any changes/concerns promptly and accurately to appropriate staff member. 5. Identify the patient and ensure that the correct patient records, required are available for each area of work responsible for 6. Effectively provide and receive information orally, in writing & electronically daily 7. For each clinic/procedure, throughout each clinic/procedure, ensure patients, visitors & relevant others are kept informed regarding timings and reasons for any delays, with regular visual and verbal updates. Keep team leader informed &up to date. 8. Able to instigate help in the event of an emergency and assist senior team, as trained & required to do so. 9. Maintain; ensure cleanliness and control stock/equipment/rooms used in all areas of OutpatientDepartment to standards expected by Manager and Infection, prevention, and control team, following policy / procedure /processes. 10. Clean, adjust and perform routine maintenance on equipment & clinic/procedure rooms to ensure proper functioning, reporting to the nurse in charge any faults detected., plus report using onlinesystem clean & label appropriately 11. Under the direct/indirect supervision of trained staff, be able to assist patients in all aspect of patient care within competencies trained to do so, with care certificate or equivalent. 12. Implementing all aspects of patient care when chaperoning patients, assisting in the direct care, toileting, and moving and handling patients, ensuring their dignity and privacy are maintained whilst always ensuring the safety of both patients and staff when required daily 13. To prepare and effectively run Out Patients Clinics/Outpatient procedures including the preparation of patient records and the physical environment required, ensuring equipment available and ready to use , & to process all documentation appropriately, includes checking all clinic outcome completed by clinicians. Indicating to clinician or team lead when not completed 14. To ensure understand specific requirements for individual clinic(s)/procedures, that are responsible for, so that they run in a timely manner , effectively and that these requirements are undertaken(E.G Patients directed to plaster room/ x ray / clinic/procedure room / requiring wound care with correct information ) 15. Frequent effective use of appropriate Trust computer systems to obtain & use /report information, as well as effective verbal reporting to senior staff