GP Receptionist


Company:	NHS Jobs
Salary:	Negotiable
Hours:	Full-time
Location:	Sutton-in-Ashfield, NG17 1JW
Job type:	Permanent
Posting date:	12 Oct 2026
Closing date:	25 Oct 2026

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Summary

Receive and record requests for home visits. Make new and follow-up appointments for surgeries and clinics. Process same day prescriptions for the doctor to check and sign. Recording and posting of mail. Maintain stationery stocks in reception and consulting rooms. Maintain tidiness in reception and waiting areas. Check security of building before leaving premises at the end of the working day. Maintain general organisation systems listed: Appointment system Requests for visits Filing systems Computerised database New patient registration Monitor effectiveness of all organisational systems and ensure that action is taken to resolve any problems or effect variations as required. Receive and accurately record messages for attached staff. Arrange patient transport where necessary. Answer general enquiries from patients politely, efficiently and pleasantly. Pass on information to incoming colleagues regarding unresolved or urgent problems. Make every effort to answer telephone in a timely manner, all incoming calls must be serviced by reception. Telephone support by other staff will be provided when and only if all reception lines are busy. Update information on computer database and participate in the process of audits as requested. Maintain confidentiality. File and extract records as required for patient queries, GP reports and other team members on request in a timely fashion. Ensure correct and accurate filing back of records using alphabetical flagging system. Provide computer printed patient lists for clinics/home visits. Ensure hospital reports/results/letters/typist documents are scanned to correct records in chronological order. Ensure familiarity with health and safety policies and procedures and comply with legislation relating to health and safety. Provide administrative support to all members of the Primary Health Care Team considered appropriate. To be responsible for maintaining the general clerical organisational systems. Any other delegated duties considered appropriate to the post.

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