Home Care Administrator


Company:	Kingsley Healthcare
Salary:	from £28,000 a year
Hours:	Full-time
Location:	Diss, IP22 4AD
Job type:	Permanent
Posting date:	9 Oct 2026
Closing date:	6 Nov 2026

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Summary

About the role

We are currently seeking a dependable Administrator to join our Home Care Team, located in Diss, Suffolk. This role encompasses the oversight and support of various aspects of our Home Care operations, including administrative tasks, recruitment, and marketing of our services.

As a Home Care Administrator, you will play a pivotal role in ensuring the seamless operation of the branch, offering essential administrative and managerial support. Success in this position hinges on possessing strong organisational, communication, and leadership skills to ensure operational efficiency and regulatory compliance.

The ideal candidate will demonstrate competence in prioritisation and possess the ability to work independently. They should be self-motivated and exhibit a high level of trustworthiness.

Given the integral role this position plays in our growth plans, we are seeking an individual who is unafraid to challenge the status quo and actively contribute to the business's success across all levels.

This role will incorporate on call responsibilities.

Reports to: Branch Manager

Key duties and responsibilities

- General administration and management of various computer programmes (including record-keeping, data entry and filing.

- Selling and marketing our services. As well as lead the marketing locally alongside the marketing team.

- Manage correspondence and communication within the home care branch

- Assist with audits to maintain necessary certifications and staff files.

- Address concerns and feedback

- Keep accurate records of resident data and financial transactions.

Skills and attributes

- Previous experience in a busy administrative role, ideally within health and social care, domiciliary care or another regulated sector

- Excellent IT skills, including a proven working knowledge of Microsoft Excel and Word and the ability to learn new systems quickly

- Strong written and verbal communication skills with a clear and friendly telephone manner

- Proven ability to handle requests and queries efficiently, politely and with discretion

- Excellent organisational skills, with the ability to prioritise a varied workload across several sites and work both independently and as part of a team

- High level of accuracy and attention to detail, particularly in record keeping and compliance documentation

- Reliable, trustworthy and comfortable handling confidential information

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