Security Officer
| Company: | Mitie |
|---|---|
| Salary: | Not specified |
| Hours: | Part-time |
| Location: | M1 3FR |
| Job type: | Permanent |
| Posting date: | 9 Oct 2026 |
| Closing date: | 8 Nov 2026 |
Summary
Job Overview
-To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes.
-Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
-To undertake additional training to ensure continuous self-development.
Main Duties
We're looking for a confident, approachable Elite Retail SupportOfficer who can bring energy, professionalism and a calm presence to the shop floor. This is a role where no two days are the same as you'll be helping to protect people, prevent loss and create a safe, positive shopping experience for customers and colleagues alike.
What You'll Be Doing
Providing a visible, reassuring presence on the shop floor
Delivering outstanding customer service at all times
Deterring theft, anti-social behaviour and public order offences
Carrying out regular store patrols
Operating CCTV systems to reduce crime and stock loss
Working closely with store management teams
Supporting partnerships with Police and local crime networks
Using Body Worn CCTV to enhance safety for everyone onsite
What You'll Need
A valid SIA licence (or willingness to complete the training - we may be able to support you with this)
A full 5-year checkable employment or education history (this is essential for vetting)
A proactive, professional and customer-focused approach
Why Join Mitie?
We don't just offer a job - we offer a package that supports you:
£13.45 per hour
Generous annual leave, so you can properly switch off, recharge and enjoy time away from work
Pension schemes to help you plan and build for your future
Full induction and ongoing training, giving you the knowledge, support and confidence to succeed
Retail discounts, financial services and reward schemes to help your money go further
Online GP access for you and your family, giving you quick, convenient support when you need it
Training
-Fully and satisfactorily complete all required competency training.
-To undertake additional training to ensure continuous self-development as directed by the Security Operations Manager.
-Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
-You are required to ensure you renew your licence 16 weeks before expiry.
Security and Health & Safety
-Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
-Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.
-Use common sense and initiative by immediately involving others if a situation appears to become threatening.
-To maintain professional conduct in the face of difficult situations and challenging customers.
-Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
-Keep to schedules and demonstrate commitment to Mitie and the Client.
-To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).
-To call emergency services and Communication Centre to report all incidents.
What we are looking for
-Previous Security Experience
-SIA License
-SC Clearance desirabl