Clinical Correspondance Assistant | Royal Cornwall Hospitals NHS Trust


Company:	Royal Cornwall Hospitals NHS Trust
Salary:	£25,272 pa pro rata
Hours:	Full-time
Location:	Truro, TR1 3LJ
Job type:	Permanent
Posting date:	9 Oct 2026
Closing date:	11 Nov 2026

Apply for this job

Summary

Clinical administration is changing, and we're leading the way.

Do you enjoy working with technology and paying attention to detail?

As a Correspondence Assistant, you'll play a vital role in supporting patient care by producing and processing clinical correspondence for services across the Trust.

Based at Royal Cornwall Hospital, Truro, you'll be part of a modern, forward-thinking Clinical Administration Service. Using digital systems and voice-recognition technology, you'll edit, format and quality-check clinical correspondence, ensuring it is accurate, professional and completed within agreed timescales.

Whether you already have typing or administration experience, or you're looking to bring transferable skills from customer service, hospitality, retail, finance or another fast-paced environment, we'll provide the support and development you need to succeed.

If you're organised, detail-focused and take pride in producing accurate, high-quality work that makes a real difference, we’d love to hear from you.

Transforming services. Reimagining careers. Join us and help shape the future of healthcare administration.

As part of our newly transformed Clinical Administration Service, you'll join a modern workforce built around development, innovation and opportunity. With dedicated training, clear progression pathways and exposure to a wide range of services, you'll have the chance to develop valuable professional skills whilst building a rewarding long-term career in healthcare administration.

Royal Cornwall Hospitals NHS Trust (RCHT) is at the heart of acute and specialist care for Cornwall and the Isles of Scilly. We care for a population of around 470,000 people, a number that increases during visitor seasons. We employ around 6,700 staff, united by a shared commitment to deliver safe, high‑quality care. We provide services across three main hospital sites, with around 780 inpatient beds:

Royal Cornwall Hospital in Truro

St Michael’s Hospital in Hayle

West Cornwall Hospital in Penzance

As a teaching hospital, we’re proud to work in partnership with the University of Exeter Medical School, the University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School, supporting the next generation of health professionals. We’re committed to staying at the forefront of medical advance; investing in our people, developing our facilities, and expanding the specialist care we can offer locally so more patients can receive the care they need closer to home. We have a growing reputation for research and innovation that helps shape better care for the future. The Knowledge Spa, located on our Truro site, is a vibrant hub for medical, nursing and professional education across clinical and non‑clinical roles. It plays a vital role in attracting, developing and retaining highly skilled teams.

We are driven by one clear ambition, Outstanding Care for One and All, care that’s safe, kind and high-quality. We are RCHT.

Our recruitment process

To give candidates the opportunity to explore the full range of opportunities available, we are recruiting all Clinical Administration roles through a single recruitment process.

If shortlisted, you'll be invited to attend our Talent Assessment Centre where we'll discuss your preferred locations, working pattern and the roles you'd like to be considered for, helping us find the opportunity that's right for you.

When you apply, you will be applying to the Clinical Administration Talent Pool rather than a specific vacancy. If shortlisted, you will be invited to attend an Assessment Centre at The Knowledge Spa, Truro, on Saturday 31 October 2026.

The assessment centre will provide an opportunity for you to demonstrate your skills, experience and strengths through a variety of activities, while also learning more about our new Clinical Administration Service and the roles available.

During the day, we'll discuss your experience, interests and career aspirations with you and identify which of the available opportunities you would like to be considered for. This allows us to match talented individuals to the roles that best suit their skills, strengths and future ambitions.

We encourage you to apply regardless of your preferred working pattern, and if shortlisted, we'll discuss the opportunities available and the options that best suit your circumstances at the Assessment Centre.

Please reserve Saturday 31 October 2026 in your diary should you be shortlisted, as attendance at the Assessment Centre will be required.

If you're looking for a career where your skills can make a genuine difference, we'd love to hear from you.

This advert closes on Sunday 25 Oct 2026

Apply for this job