Microsoft 365 Copilot Benefits and Adoption Lead | Berkshire Healthcare NHS Foundation Trust


Company:	Berkshire Healthcare NHS Foundation Trust
Salary:	£49,387 - £56,515 per annum
Hours:	Full-time
Location:	Reading, RG30 2BA
Job type:	Permanent
Posting date:	9 Oct 2026
Closing date:	12 Nov 2026

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Summary

Are you passionate about helping people get real value from digital tools? We are looking for a Microsoft 365 Copilot Benefits and Adoption Lead to shape safe, consistent and evidence-led adoption across Berkshire Healthcare. You will work with staff, services, Finance, governance and senior leaders to understand how Copilot is being used, measure its impact and turn learning into practical recommendations for future investment and rollout.

This Band 7 role offers the opportunity to lead a high-profile area of organisational change, influence Trust-wide decisions and help services reduce avoidable administration, improve productivity and develop better ways of working.

In this role you will:

• Engage with Copilot users through interviews, workshops,surveysand service reviews to understand benefits,barriersand support needs.

• Develop andmaintainthe Trust's Copilot benefits framework and benefits register, using evidence to assess productivity, staff experience, serviceimprovementand financial value.

• Identifyhigh-value use cases, adoption gaps and practical actions that will improve confidence and responsible use.

• Lead the Copilot adoption and benefits workstream, coordinating priorities, risks, dependencies and delivery across services and specialist teams.

• Produce case studies, reports, business cases, options appraisals and recommendations for governance groups and senior leaders.

• Work with IT, Digital Skills, Finance, BI, Information Governance, Cyber Security and Clinical Safety to align licensing, training,supportand governance with service needs.

• Champion safe, fair,accessibleand value-led use of Microsoft 365 Copilot across the Trust.

Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire. As an employer, we’re committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.

Our values at Berkshire Healthcare are:

• Caring for and about you is our top priority

• Committed to providing good quality, safe services

• Working Together with you to develop innovative solutions

Your wellbeing is important to us. Some of the benefits of working for us include:

• Flexible working options to support work-life balance

• 27 days’ annual leave rising with service + opportunity to buy and sell

• Generous NHS pension scheme

• Excellent learning and career development opportunities

• ‘Cycle to Work’ and car leasing scheme including electric vehicles

• Access to a range of wellbeing tools and services

• Discounts at hundreds of popular retailers and restaurants

• Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality

• Generous maternity, paternity, adoption and special leave

• Free parking across Trust sites

The 'must haves' for this role:

1. Experience of leading complex change, digital adoption,transformationor service improvement across organisational boundaries in a complex organisation.

2. Experience of evaluating change, measuring impact, developing businesscasesand using evidence to explain benefits and make balanced recommendations.

3. Working knowledge of Microsoft 365, Microsoft 365Copilotor similar AI-enabled productivity tools, including awareness of responsible AI, data protection, informationgovernanceand cyber security risks.

4. Excellent communication, facilitation, analytical and influencing skills, with the ability to engage people from frontline services through to senior leaders and explain complex information clearly.

For further information about the role, please see attached job description and person specification.

Your application is your opportunity todemonstrateto us how you meet the requirements of the role. We recognise that AI tools can support accessibility,equityand confidence for applicants. However, it is important that examples and responses given in your supporting statement genuinely reflect your own experience and abilities, as these will be explored further during the selection process. AI must not be used to provide misleading or false information during any stage of the application journey.

In addition to explaining how you meet the person specification, you must complete your employment history for at least the last five years. Any experience, skills or responsibilities referenced in your supporting statement should beevidencedwithin your employment history. Applications that do not include sufficient employment history to support the experience claimed may not be shortlisted.

We are committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Stonewall Proud Employer, Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.

We welcome a conversation about flexibility and any other questions you may have. Please contact Nicola Johnson, Microsoft 365 Product Manager, for further information on07818452380 or email nicola.johnson@berkshire.nhs.ukwho will be delighted to help.

Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so pleasesubmityour application as soon as possible.

This advert closes on Sunday 25 Oct 2026

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