Trainee Generalist Adviser Ref: 2026-ADV3


Company:	Newport Citizens Advice
Salary:	£27,274 to £29,542 a year
Hours:	Full-time
Location:	Newport, NP20 1DJ
Working pattern:	On-site
Job type:	Permanent
Posting date:	9 Oct 2026
Closing date:	28 Oct 2026

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Summary

Job Title: Trainee Generalist Adviser

Salary: £27,274 per annum based on a 37-hour week. This will increase to £29,542 per annum upon completion of Citizens Advice Generalist Certificate. The higher salary is paid where the successful candidate possesses a Generalist Certificate or acceptable equivalent

Pension: 8% pension supplement payable (subject to 2% employee contribution)

Hours: Full time - 37 hours per week.

Holidays: 37 days per annum (including Bank Holidays and fixed days).

Duration: Permanent

Closing Date: Wednesday 28th October 2026 at 5pm

Interviews: To be confirmed

Role Purpose

• To interview and advise clients flexibly through multiple channels including face to face, outreach at venues in the area, telephone and electronic media. This role is predominantly a face to face role with clients, working with clients.

• Provide advice on a range of issues using the Citizens Advice Advisernet system and other resources provided

CVs are accepted. Candidates submitting CVs who are being considered for interview will be required to complete an application pack. To send your CV to us, or to request further information or an application pack, please email: recruitment@newportca.org.uk and quote reference number 2026-ADV3

Applicants for this post must have a strong commitment to equality and social justice.

We welcome applications that reflect the diversity of the communities we serve.

We aim to be an equal opportunities employer.

Charity Registration Number: 1118855

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