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Manager - Parking Enforcement Team

Company:Triumph Consultants Ltd
Salary:£117 to £117 a day
Hours:Full-time
Location:Leicester, Leicestershire, LE3 8RA
Job type:Temporary
Posting date:9 Oct 2026
Closing date:5 Nov 2026
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Summary

What's involved with this role:

Parking Enforcement Team Supervisor - office based

Pay Rate: £117. per day PAYE

Hours: 37 hours per week, Monday – Friday, 09:00 – 17:00

Contract: 3 months

Location: Glenfield, Leicestershire, LE3 8RA

Working Pattern: Full time in the office 

Our client is looking for an experienced Parking Enforcement Team Supervisor to join a local authority team in Glenfield on an initial 3-month contract.

This is an excellent opportunity for an experienced supervisor or team leader to take responsibility for the day-to-day management of a busy team responsible for Penalty Charge Notices (PCNs), residents’ parking permits and camera enforcement.

Key requirements:

Must have previous experience of managing or supervising staff, including performance management.

Experience working collaboratively with internal teams, external organisations and stakeholders.

Experience managing work programmes and budgets.

Confident dealing with irate, distressed or challenging customers, using diplomacy and professionalism.

Strong organisational skills with the ability to manage competing priorities and deadlines.

Excellent communication skills, including the ability to produce clear reports and provide advice to stakeholders.

Key responsibilities to include:

Manage and supervise a team responsible for processing Penalty Charge Notices, residents’ parking permits and camera enforcement.

Ensure the team works efficiently and meets all relevant legislative, operational and local deadlines.

Oversee the progression of penalty notices through the debt recovery process, up to referral to Enforcement Agents.

Build and maintain effective working relationships with internal teams, external partners, statutory and voluntary organisations and community stakeholders.

Provide professional advice and guidance to customers, partners and stakeholders.

Prepare reports and information for senior managers and elected Members where required.

Handle complex or challenging customer situations with understanding, confidence and professionalism.

We will also add your details to our mail out lists. Please note you may receive details of roles outside of your immediate vicinity, as many candidates are able to relocate temporarily for work. Please disregard any such emails that are not of interest and let us know if you would rather not receive such mailouts and/or if you wish us to delete your details and prefer to apply direct to our advertised roles.

Leicestershire 000B 735A / 1

Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.

1

Job Ref: 000B 735A / 1

Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.

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