Customer Sales Executive


Company:	Polyco Healthline
Salary:	from £30,000 a year
Hours:	Full-time
Location:	Peterborough, PE10 0DN
Working pattern:	Hybrid - 2 days remote
Job type:	Permanent
Posting date:	9 Oct 2026
Closing date:	31 Oct 2026

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Summary

Polyco Healthline is a leading provider of personal protective equipment (PPE) and hygiene products for the workplace and home. We are a trusted supplier, providing a wide range of quality products - including reusable and disposable gloves, disposable workwear, infection control solutions, disposable aprons and bags - delivering to multiple sectors, businesses and homes throughout the UK and overseas.

From our state-of-the-art laboratory testing facility and warehouses in Lincolnshire, our skilled teams drive innovative research and development and maintain expert logistics to ensure just-in-time supply.

Designing, sourcing, licensing and selling products, we optimise every step across the global supply chain. We innovate in partnership with commercially minded businesses to overcome their biggest challenges and to ensure a more compliant, sustainable and safer environment.

Together, we ensure we all Stay Safe and Clean.

Does this sound like a company you would like to work for? If so, then read on…

Role Purpose:

The International Customer Sales Executive (CSE) is responsible for managing and growing a portfolio of international distribution customers. Working primarily by phone, email and video call, the CSE proactively develops these accounts to deliver targeted sales and gross margin growth.

The CSE works closely with the International Sales Manager, the International BDMs and International Customer Service colleagues to ensure customers receive a proactive, seamless service while operational order and delivery administration is handled by Customer Service.

Key Accountabilities & Responsibilities:

· Deliver the targeted sales and gross margin for the allocated portfolio of smaller distribution customers

· Retain and grow existing business revenues through proactive, planned contact with every account in the portfolio

· Develop account plans for key customers in the portfolio, identifying opportunities to grow share of wallet

· Grow sales by selling the full PHL product range across all supergroups, including cross-selling and upselling

· Identify and convert new opportunities within the portfolio, and reactivate lapsed or dormant accounts

· Communicate New Product Development and promotions to distribution partners and drive adoption

· Prepare quotations and pricing within agreed parameters, and follow up to close

· Provide product information and handle product-related enquiries, escalating technical questions to the relevant internal teams

· Take ownership of customer issues and complaints, working with International Customer Service to ensure prompt resolution

· Identify and develop strong relationships with key customer stakeholders

· Communicate relevant market intelligence and opportunities to the International Sales Manager

· Refer larger growth or new business opportunities to the International BDMs where appropriate

· Ensure CRM is fully utilised for all customer contacts, actions and sales pipeline opportunities. CRM to be dynamically updated after each call.

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