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Senior Analyst (Cadence) - ITCS Outpatients

Company:NHS Jobs
Salary:£58,133 to £65,261 a year
Hours:Full-time
Location:Denmark Hill, SE5 9NY
Job type:Permanent
Posting date:8 Oct 2026
Closing date:22 Oct 2026
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Summary

Detailed job description and main responsibilities Recording and responding to comments and complaints on the proposed system, resolving complexproblemsand dealing with unanticipated issues, referring only where necessary; Activelymonitoringthe systems on a regular basis for user or system errors or problems, working with the Band 6 Support Analyst; Managing, co-ordinating and leading the configuration requirements and ensure build is delivered ina timelyway. Negotiate and persuade senior Trust staff to accept changes to working practices which will improve efficiency, patientflowand/or patient experience; Work with Principal Trainers to ensure awareness of build development and changes; Work with Principal Trainers to incorporate feedback from training sessions into future developments or make urgent configuration changes to build asappropriate; Initiate, arrange, chair and/orparticipatein meetings between senior Trust staff and/orDT&icolleagues to discuss workflows and/or areas of concern and/or take notes of any action points; Use conflict resolution strategies in response to barriers of understanding or acceptance faced by or from the configuration teams and/or wider Trust audience; See the full job description and person specification for more details **Please note that candidates who do not hold a current Epic certification willbe requiredto undertake and pass an online Epic Sphinx assessment once shortlisted as an interview pre-requisite** **This role requires hybrid working with a 50/50 split and will necessitatetravel between Guy's and St. Thomas', King's College Hospital and Royal Brompton and Harefield sites.

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