Homeless Prevention Officer x 2


Company:	North Somerset Council
Salary:	£36,581 to £39,481 a year
Hours:	Full-time
Location:	Weston-super-Mare, BS23 1UJ
Working pattern:	Hybrid - 2 days remote
Job type:	Permanent
Posting date:	8 Oct 2026
Closing date:	30 Oct 2026

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Summary

The Role

We are seeking a dedicated and experienced Homeless Prevention officer to join our Homeless Prevention Team. The Homeless Prevention team.

The key responsibility is to ensure that an effective homelessness and housing advice service is delivered on behalf of the Council. This is through early intervention and advice to meet the requirements of the Homeless Reduction Act 2017 and prevent homelessness wherever possible. This involves working with vulnerable clients and multi-agency partners to address housing need and with private landlords and letting agents to secure private rented accommodation at an affordable rent.

In this role, you will ensure that an effective homelessness and housing advice service is delivered on behalf of the Council. This is through early intervention and advice to meet the requirements of the Homeless Reduction Act 2017 and prevent homelessness wherever possible. This involves working with vulnerable clients and multi-agency partners to address housing need and with private landlords and letting agents to secure private rented accommodation at an affordable rent.

Key Responsibilities:

Preventing homelessness through advice,

Referrals and case management,

Taking lead for a specific area e.g. domestic violence, young people etc., representing the service at multi- agency meetings

Keeping accurate customer records to inform monitoring and reporting,

Carrying out homeless investigations and making homeless decisions within legislative frameworks

To take responsibility for service delivery under the general direction of a qualified professional, applying knowledge and skills to developing a range of activities and events demonstrating understanding of the service area, relevant procedures and guidelines. For a HPO this includes case management and working with other colleagues, stakeholders and other agencies to prevent homelessness wherever possible and/or finding solutions for homeless households

Give information and advice to the community about housing services available through the council and how to access them. Establish & maintain appropriate links between the community and other professionals to encourage a clear understanding of each other’s priorities and ways of working

Ensure information is given in a format that is suitable to meet an individual’s needs and make appropriate referrals to other agencies that may be able to support the household, e.g. CAB, tenancy support etc

Manage and maintain customer records to inform performance monitoring and reporting and to ensure compliance with the HRA 2017, this includes the use of ICT for records management.

This position is exempt under the provisions of the Rehabilitation of Offenders Act (Exceptions) Order 1975 and is subject to an enhanced Disclosure and Barring Service check.

Valid driving licence and own transport, or be able to provide alternative, suitable method of travel is an essential condition for this role.

Work Style

At North Somerset Council, we offer a hybrid working environment based on four distinct work styles. Depending on the role and personal circumstances, you will fall into one of these categories. However, please note that during the induction period, it may be necessary to spend more time in the office to support your learning and development. We are flexible and open to discussions about your preferred working style, and if you wish to be in the office more frequently, this can be negotiated.

This role falls into the category of Flexible Worker which means you can expect to work in the following way:

Flexible Worker

2-3 days in the office after completing a satisfactory probation period

Works both from home and the office, depending on the task at hand.

Training is provided to help balance work-life and manage time effectively, with an emphasis on communication for team touchpoints and planning in-office days for collaboration.

What We Offer

At North Somerset Council, we value our employees and provide a supportive and inclusive work environment. We offer:

Competitive salary and benefits

Flexible working arrangements

Local Government Pension

Opportunities for professional development

Inclusive Staff groups including Carers, Disabled, LGBTQ+, REACH (Race, Ethnicity, and Cultural Heritage), and Young Staff Forums

Opportunity to purchase up to an additional 10 days annual leave each year

Dedicated in house Wellbeing Team

Salary sacrifice Cycle to Work and Electric Vehicle schemes

Further details of our excellent rewards package can be found in our Benefits booklet.

How to Apply

If you share our vision and values and are ready to make an impact to North Somerset, please select the apply online button below. If you are interested in this exciting opportunity, please submit your application by 11.59pm on the application closing date. When completing our online application form, please detail how you meet the essential criteria for the role.

Contact Information

For further information about the role, please contact Mal Edington Homeless Prevention manager, malcolm.edington@n-somerset.gov.uk or 01934 426242

Important Information

As a Disability Confident Leader, we guarantee to interview all disabled applicants who meet the essential criteria for the job role.

Interview Date: TBC

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Proud member of the Disability Confident employer scheme

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.