Receptionist | University College London Hospitals NHS Foundation Trust


Company:	University College London Hospital
Salary:	£31,554 - £33,270 Per annum inclusive of HCAS
Hours:	Full-time
Location:	London, NW1 2BU
Job type:	Contract
Posting date:	8 Oct 2026
Closing date:	8 Nov 2026

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Summary

At UCLH, our success starts with you.

We are seeking an enthusiastic and customer-focused Receptionist to join our Private Maternity Team on a fixed-term basis to cover maternity leave. This is an exciting opportunity to work within a leading NHS Foundation Trust, supporting the delivery of high-quality care and an outstanding patient experience.

Reporting to the Maternity Team Leader, you will provide a professional reception and administrative service, acting as the first point of contact for patients and visitors. Responsibilities include welcoming patients, managing appointments, coordinating tours and antenatal bookings, issuing financial estimates, collecting monies on account, and supporting the smooth running of the service.

The reception service operates between 08:00 and 20:00, Monday-Saturday with staff working a combination of early and late shifts to ensure full coverage.

The successful candidate will have excellent communication, organisational and customer service skills, with the ability to work effectively with both clinical and non-clinical teams to ensure a seamless patient journey.

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.

We provide first-class acute and specialist services across eight sites:

• University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)

• National Hospital for Neurology and Neurosurgery

• Royal National ENT and Eastman Dental Hospitals

• University College Hospital Grafton Way Building

• Royal London Hospital for Integrated Medicine

• University College Hospital Macmillan Cancer Centre

• The Hospital for Tropical Diseases

• University College Hospital at Westmoreland Street

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.

We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

Please note, due to anticipated high volumes of applications, this vacancy may close earlier than the listed closing date. You are advised not to delay submitting your completed application

Come and be a part of the best NHS trust in England to work for, according to our staff*

*UCLH top trust to work at in England- In the most recentNHS staff surveyUCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the third year in a row.

UCLH recognises the benefits of flexible working for staff – To find out more, visit:Flexible working.

To discover more about what makes UCLH a great place to work, visit:Why Choose UCLH?

This advert closes on Monday 12 Oct 2026

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