Customer Service Analyst
| Company: | The Best Connection Group Limited |
|---|---|
| Salary: | £13.42 to £14.42 an hour |
| Hours: | Full-time |
| Location: | Watford, WD17 1TX |
| Job type: | Permanent |
| Posting date: | 8 Oct 2026 |
| Closing date: | 7 Nov 2026 |
Summary
Our client based in Watford, is currently recruiting for Customer Service Analyst to work on a rotational Monday to Friday day shift. Potential permanent role for the right candidate.
Customer Service Analyst
Main duties will include:
Monitor and log KPI's
Work closely with the transport and operational team
Participate in customer meetings
Must have some experience dealing with stakeholders
Commuting to Rugby to assist at Rugby control tower - few times per month
Customer Service Analyst Shift:
Rotational shift 07:30 - 15:30 and 09:00 - 17:00
Monday to Friday
Friday is work from home
Customer Service Analyst Hourly Pay Rates:
£13.42 per hour PAYE
Experience Required:
Ability to work to targets
1 - 2 years in transport operations or customer services
PC Literate - Excel and Email
Experience of liasing with different levels of management
Good written and verbal level of English
Other benefits of working for The Best Connection Group Ltd include:
28 days Paid Annual Leave pro-rata for PAYE (inclusive of statutory holiday)
Online payslips
Weekly pay
Pension Contribution
On-going assignments
The Best Connection is acting as an Employment Business in relation to this vacancy.
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