Client Services Executive


Company:	Aventum Group
Hours:	Full-time
Location:	London, EC3R 8AF
Working pattern:	Hybrid - 2 days remote
Job type:	Permanent
Posting date:	7 Oct 2026
Closing date:	6 Nov 2026

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Summary

Role Summary

The Client Services Executive supports specialist teams across multiple lines of business by providing accurate, timely, and high-quality technical processing, administration, data management, and operational support. The role plays a key part in maintaining data quality, supporting operational efficiency, and ensuring service excellence across the business.

Key Responsibilities

- Accurately process and administer risks and transactions using data from MRCs, endorsements, internal systems, and market platforms within agreed timescales.

- Upload premiums to the Bureau and other relevant market systems in accordance with established processes and controls.

- Liaise with business divisions and servicing teams to resolve technical, data, and processing queries.

- Identify, investigate, and resolve data discrepancies, missing information, and processing exceptions.

- Allocate and reconcile unallocated cash to support monthly KPI achievement and operational objectives.

- Support bordereaux production, validation, and quality assurance in line with carrier requirements and the internal data quality framework.

- Maintain high levels of data accuracy, compliance, and quality across all processing activities.

- Contribute to process improvement initiatives and support the adoption of technology, automation, and system enhancements where appropriate.

- Support and undertake training as required by the line manager and actively maintain technical knowledge and market awareness.

- Carry out any additional duties reasonably assigned.

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