Facilities Management Operative


Company:	Stoke on Trent City Council
Salary:	£27,274 to £29,542 a year
Hours:	Full-time
Location:	Stoke-on-Trent
Working pattern:	Field-based
Job type:	Permanent
Posting date:	7 Oct 2026
Closing date:	28 Oct 2026

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Summary

Directorate: Housing, Regeneration and Operations

Section: Markets, Cleaning and Facilities Management

Location: Civic Centre

Grade: Level 5

Hours: 37 hours per week

This advert is open to both internal and external applicants.

About us:

We are a city of strengths, with a proud heritage and bright future. Working for Stoke-on Trent City Council is more than just a job, it's about making, protecting and improving the services for the local population, reducing inequalities and improving independence for the people who live and work in the city. And that's where you come in. Weare always looking for people of the highest calibre with skills, knowledge and experience to help us deliver our compelling vision.

Stoke-on-Trent City Council's diverse and talented workforce is its greatest asset and most valuable resource. The skills, knowledge and experience of our c.4,600 employees are essential to delivering our ambitions and vision for our organisation and Stoke-on-Trent. We want to be an employer that people are proud to work for, and where our staff are supported, developed and rewarded in an inclusive way that helps them to excel and to deliver the high-quality services that our residents need.

Further information on the Council and our directorates

The Role:

Stoke on Trent City Council are recruiting a Facilities Management Operative to join the Markets, Cleaning and Facilities Management Team.

You will deliver a high quality, efficient and responsive support service for nominated building operations, ensuring buildings are consistently safe, secure, clean, well maintained and fully operational for staff, contractors, partners, tenants, customers and visitors.

For more information on the role, please contact the Recruiting Manager Matt Tideswell, Matt.Tideswell@stoke.gov.uk

Key Responsibilities:

Responsible for opening and securing nominated buildings, covering both shifts and

ensuring all relevant procedures are followed

Organise, maintain and manage files and

documentation relating to nominated buildings, ensuring records are accurate, up to date and easily accessible

Act as the main point of contact for contractors working within the buildings, ensuring they are appropriately signed in and out and comply with site procedures

Respond promptly to immediate issues within nominated buildings, carrying out minor maintenance and repairs where appropriate and escalating more serious issues to the relevant team

Liaise effectively with cleaning and events teams to ensure rooms and facilities within nominated buildings are clean, prepared, organised and fit for use

Monitor and manage the appropriate disposal of general waste and recycling, ensuring environmental and organisational procedures are followed

Maintain a safe, secure and well organised environment across all nominated buildings

Communicate effectively with colleagues, contractors and external teams to ensure the smooth day to day operation of the buildings

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