Ward Clerk / Receptionist


Company:	NHS Jobs
Salary:	from £25,272 a year
Hours:	Full-time
Location:	Stockton-on-Tees, TS19 8PE
Job type:	Contract
Posting date:	7 Oct 2026
Closing date:	30 Oct 2026

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Summary

The Ward Clerk / Receptionist provides comprehensive administrative and reception support to Perioperative Services, including Theatre and Day Case Units, to support the delivery of safe, highquality, patientcentred care. The role acts as a key point of contact for patients, relatives, and clinical teams, ensuring efficient coordination of perioperative activity within a busy healthcare environment. You will act as a first point of contact for patients, relatives, and visitors, providing a professional, courteous, and supportive service. Communicate effectively with medical and nursing staff, GP's, and other departments to ensure accurate and timely information sharing. Receive patients into perioperative areas, recording attendance and updating details on the Trusts electronic Trakcare system. Prepare, update, and distribute theatre operating lists, ensuring changes are communicated promptly. Collate, check, upload, and file perioperative documentation, maintaining accurate patient healthcare records. Answer and manage telephone enquiries, resolving routine issues and escalating complex queries appropriately. Maintain administrative systems using approved Trust software, ensuring data accuracy and confidentiality. Undertake general administrative duties including email management, scanning, photocopying, and document control. Work under the direction of the Admin Team Lead and Service Manager, providing flexible administrative cover across Perioperative Services and supporting other departments when required. Participate in training and development and maintain high standards of professionalism and organisation.

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