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Clinical Flow Coordinator | Essex Partnership University NHS Foundation Trust

Company:Essex Partnership NHS Foundation Trust
Salary:£32,073 - £39,043 Per Annum (Pro rata for part time)
Hours:Part-time
Location:Epping, CM16 6TN
Job type:Contract
Posting date:7 Oct 2026
Closing date:6 Nov 2026
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Summary

Are you passionate about improving patient flow, supporting hospital admission avoidance, and ensuring people receive the right care in the right place at the right time?

We are seeking an enthusiastic and highly organised Clinical Flow Coordinator to join our Care Coordination Centre (CCC) based at St Margaret's Hospital, Epping. This is an exciting opportunity to play a pivotal role in supporting system-wide patient flow across West Essex, working closely with multidisciplinary teams, community services, acute providers, local authorities and wider health and care partners. The role focuses on coordinating safe transfers of care, supporting discharge processes, monitoring patient pathways and helping to manage operational pressures across the health and care system.

This is a fixed-term contract until 31 March 2027 with the potential for extension, working 37.5 hours per week, Monday to Friday.

There are 2 positions available, 1 full time and 1 part time (22.5 hours).

We are looking for an individual who thrives in a fast-paced environment, has excellent communication and organisational skills, and can work collaboratively with a wide range of professionals. You'll be joining a supportive and innovative team that is committed to delivering outstanding care and improving outcomes for patients across the system.

As a Clinical Flow Coordinator, you will play a key role in supporting the effective operation of the Care Coordination Centre (CCC) and Transfer of Care Hub, helping to improve patient flow across the West Essex health and care system. Working closely with clinicians, operational managers and partner organisations, you will support admission avoidance, discharge planning and the safe transfer of care for patients.

You will maintain patient flow trackers and operational systems, ensuring accurate and timely data to provide oversight of demand, capacity and patient outcomes. The role involves coordinating multidisciplinary activities, monitoring patient progression through care pathways, escalating delays or risks, and ensuring agreed actions are completed.

You will also support referral screening, bed management processes, service improvement initiatives and the production of reports and information to support operational decision making. Working collaboratively with colleagues across community, acute, social care and voluntary sector services, you will help ensure patients receive the right care, in the right place, at the right time.

This is an exciting opportunity for an organised and motivated individual who enjoys working in a fast-paced environment and is passionate about improving patient outcomes and system flow.

Valuing you. Recognising your dedication. At EPUT, we look after you. 

• Receive supervision and support to help you fulfil your potential.

• Join an inclusive EPUT community and connect with others through engagement events and equality or champion networks.

• If you need help, we provide mental health and wellbeing services, occupational health advice and counselling.

Benefits

• 27 days holiday, plus bank holidays, rising to 33 days after 10 years’ service.

• Excellent pension of up to 14.5% of your pensionable pay.

• Staff discounts include Blue Light Card, NHS discount offers, and staff benefits.

• £8K relocation package if you move to Essex to join us

• Season ticket loans are interest-free to cover the cost of travelling to and from work via tram, rail, or bus.

Work that wraps around your needs

• Job share: Applications for job shares are welcomed.

The Clinical Flow Coordinator plays an integral role within the Care Coordination Centre (CCC), supporting the safe and effective movement of patients through health and care services across West Essex. The post holder will work alongside clinicians, operational managers and system partners to coordinate patient flow, support admission avoidance initiatives, facilitate timely discharge, and ensure patients receive the right care at the right time.

The role is responsible for maintaining oversight of patient activity, demand, capacity and outcomes through the accurate management of patient flow trackers and operational systems. The successful candidate will support referral screening, bed management processes, multidisciplinary team meetings and transfer of care activities across community, acute and social care services.

Working within a fast-paced operational environment, the post holder will:

• Coordinate patient flow activity and support safe transfers of care across the health and care system.

• Maintain accurate patient tracking systems, ensuring data quality and timely updates.

• Monitor operational pressures, capacity constraints and risks, escalating concerns appropriately.

• Support admission avoidance initiatives and discharge planning processes.

• Produce reports, data analysis, briefing papers and presentations to inform operational decision-making.

• Organise and support multidisciplinary team meetings, maintaining oversight of actions and outcomes.

• Work collaboratively with internal and external stakeholders, including community teams, hospital services, local authorities, the Integrated Care Board and voluntary sector partners.

• Contribute to service improvement initiatives, helping to identify opportunities to enhance patient flow, system performance and patient outcomes.

• Support clinicians and managers with referral management, pathway coordination and operational assurance activities.

• Promote a culture of compassionate, inclusive and collaborative working, aligned with Trust values.

This role offers an excellent opportunity for someone with strong organisational, analytical and communication skills who enjoys working collaboratively across organisational boundaries to improve patient care and operational excellence.

This advert closes on Friday 16 Oct 2026

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