Risk Insight and Coordination Manager


Company:	Government Recruitment Service
Salary:	£44,447 to £51,528 a year
Hours:	Full-time
Location:	Cannock
Job type:	Permanent
Posting date:	7 Oct 2026
Closing date:	15 Oct 2026

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Summary

The Department for Work and Pensions (DWP) is responsible for welfare, pensions and child maintenance policy. As the UK’s biggest public service department, it administers the State Pension and a range of working age, disability and ill health benefits to around 20 million claimants and customers. We are looking for successful candidates who are well suited and committed to providing high levels of customer service. 

Counter Fraud, Compliance and Debt (CFCD) has oversight and control of the main levers needed to improve the way we manage fraud, error and debt within the Department. 

This role sits within the Integrated Risk & Intelligence Service (IRIS). IRIS is made up of diverse blended teams, including analysts, digital specialists, intelligence experts, and fraud, error and debt specialists. 

We are a dynamic and responsive community working together to transform and drive the handling of fraud, error and debt, scanning the horizon for new threats and empowering the frontline. 

IRIS will enable DWP to prevent fraud and error and to be recognised as leaders in anticipating threats and ultimately deterring those who pose a threat from attempting to defraud in the first place. 

This role will be managing the delivery of activity in the IRIS Risk Insights & Response Coordination team, which works with stakeholders to identify opportunities to tackle fraud and error risks impacting DWP, develop solutions and support the delivery of those initiatives.  

We look for emotionally aware leaders who enable teams to be innovative, adaptable and flexible.  We want you to be comfortable challenging the norm and enable colleagues to shine in whatever role they do. 

The role will require someone who strives for continuous improvement, innovation, cooperation, and collaboration, taking responsibility for delivering high quality responses to fraud and error across DWP. 

Being capable of combining technical understanding with an eye for detail with strong stakeholder management skills to successfully collaborate across the department and wider DWP. 

The successful candidate can expect to be involved in the following: 

Collaborate with colleagues within the wider team and with stakeholders across the Department to identify and capitalise upon opportunities to tackle fraud and error risks impacting DWP.
Role model positive behaviours to build and sustain engagement with stakeholders, taking a cross Department approach to mitigate and address key fraud risks.
Bring together a range of skills to identify problems and find solutions through a multi-disciplinary team approach. 
Provide visible, accessible, and effective subject matter leadership, taking a personal lead in communicating messages with clarity and conviction across your own team and with other colleagues. Seeking feedback from colleagues, listening, and acting on this.
Work with colleagues within Counter Fraud Compliance Directorate, Digital Group, wider DWP and across other government departments to identify opportunities to tackle fraud and error risks impacting DWP. 
Research and analyse current information, intelligence and insight on fraud and error risks to develop subject matter expertise on understanding methodologies and risks.

Due to the geographically dispersed nature of this team and the nature of the roles, there will be frequent travel and overnight stays.

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