IT Technician


Company:	Teaching Vacancies
Salary:	Not specified
Hours:	Full-time
Location:	Leeds, LS3 1AA
Job type:	Permanent
Posting date:	6 Oct 2026
Closing date:	20 Oct 2026

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Summary

What skills and experience we're looking for

About the Role

Luminate Education Group is looking for an IT Technician based at our Harrogate College Campus. The ITSS (Information Technology Shared Services) department at the Group provides centralised IT support and technology services across the group’s colleges and education providers.

Harrogate College is located at Hornbeam Park with good transport links, including nearby train services, regular bus routes, and easy road access via the A61 and A1(M).

What You Will Do

• Install, configure, test, maintain, and repair IT/AV hardware, operating systems, and software for desktops, laptops, mobile devices, telephony, and classroom technologies.

• Provide customer-focused technical support in line with departmental service standards.

• Deliver diagnostics, troubleshooting, and repair services for IT hardware and multimedia/assistive technologies.

• Support and maintain classroom technologies including projectors, TVs, interactive whiteboards, audio systems, and assistive equipment.

• Perform regular maintenance to ensure all IT and AV equipment operates to a high standard.

• Liaise with third-party suppliers to ensure timely hardware repairs and service delivery.

About You

• Level 3 qualifications in English and Maths, with an IT related qualification or proven experience in an IT Service Support role.

• Proven ability to deliver exceptional customer-focused IT/AV support services with high levels of customer satisfaction.

• Strong knowledge and technical support experience across operating systems including Microsoft Windows, Apple macOS/iOS, Google ChromeOS and supporting software applications including Microsoft Office, Google Workspace, Adobe Creative Cloud, antivirus software, internet browsers, streaming platforms, and cloud services.

• Experience installing, configuring, and supporting multimedia and assistive technology applications such as TextHelp Read & Write and Dragon NaturallySpeaking.

• Skilled in installation, configuration, maintenance, and troubleshooting of IT hardware including PCs, laptops, mobile devices, VoIP telephones, mobile phones, and printers.

What the college offers its staff

The group offers a range of excellent benefits, including:

Annual leave:

• Curriculum and Management:44 days plus bank holidays

• Curriculum support and business support: 39 days plus bank holidays

Pension schemes with generous employer contributions:

• Teachers’ Pension Scheme

• Local Government Pension Scheme

• People’s Pension Scheme

CPD opportunities:

• Annual staff conference plus 2 additional staff development days.

• Qualifications including PGCE, Apprenticeships, Leadership and Management courses.

Employee wellbeing initiatives:

• Family Friendly Policies, discounted onsite spa (Printworks) and gym (Park Lane).

Travel and commuting:

• Discounted travel available through Metro card, Northern Rail, First Bus, Arriva Bus and Cycle to work schemes

Commitment to safeguarding

At Luminate Education Group we are committed to the safeguarding and welfare of all our students. We expect all our staff and volunteers to share this commitment. All successful applicants will be required to complete mandatory pre-employment checks which include an enhanced DBS check, online checks and must have two satisfactory references. Please be aware that it is a criminal offence to apply for a job with us if you are barred from engaging in regulated activity in connection to children.

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