Real Estate Account Handler/ Account Manager


Company:	Hays Specialist Recruitment
Salary:	£40,000 to £45,000 a year
Hours:	Full-time
Location:	City of London, EC3M 4AJ
Job type:	Permanent
Posting date:	6 Oct 2026
Closing date:	5 Nov 2026

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Summary

Your new company

An established and highly respected global Lloyd's Broker is seeking to recruit a Real Estate Account Handler to join its growing Real Estate team based in the heart of London. Renowned for its strong market presence, client-focused approach and collaborative culture, the business offers an excellent environment for ambitious insurance professionals looking to build a long-term career within a specialist sector. With continued growth and investment across the Real Estate division, this is an exciting opportunity to join a high-performing team that values professional development, technical excellence and outstanding client service.

Your new role

Your new job working as a Property Account Handler means you will be responsible for supporting and servicing a diverse portfolio of Real Estate clients, handling your own portfolio of client accounts, ensuring a consistently high standard of client care and technical delivery.

Working alongside other Account handlers, Account Executives and client Directors you will manage the day-to-day administration of client accounts, including the preparation of new business documentation, mid-term adjustments and renewal information, while maintaining accurate records and ensuring all client data is processed efficiently and compliantly.

You will also work closely with insurers and clients throughout the policy lifecycle, obtaining renewal terms, exploring market options and helping to secure the most suitable insurance solutions. The role will involve preparing renewal documentation, processing policies, confirming cover with insurers and ensuring all renewals are completed within agreed timescales. In addition, you will handle client and insurer queries and support credit control activities.

What you'll need to succeed

Your previous experience working as an Account Handler handling Property Owners / Real Estate business will contribute to your success in securing this role. Or if you have Commercial experience with Property Owners they may consider your application. You will be fully proficient in Acturis and ideally, you will be educated ideally to GCSE standard or equivalent and have obtained or be working towards your Cert CII. You will be able to work to targets within a regulated, measurable framework and achieve SLA's whilst showing evidence of rapport-building and experience in providing solid customer service focus with outstanding communication and social skills

PLEASE ONLY APPLY IF YOU HAVE EXPERIENCE WORKING AS AN ACCOUNT HANDLER HANDLING PROPERTY OWNERS / REAL ESTATE OR COMMERCIAL COMBINED WITH A BIAS TOWARDS PROPERTY

What you'll get in return

You will receive a generous package of up to £45,000 plus an excellent pension and benefits. You will receive support from directors. You will also work within a like-minded team who offer full training and support.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

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