Kirk Hallam Health & Wellbeing Coach


Company:	NHS Jobs
Salary:	£28,392.41 to £31,149.52 a year
Hours:	Full-time
Location:	Ilkeston, DE7 5QS
Job type:	Contract
Posting date:	6 Oct 2026
Closing date:	20 Oct 2026

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Summary

Erewash Health Partnership provides core primary care services and support services across its constituent practices and is the prime provider for services delivered on behalf of Erewash Primary Care Network. WE Flourish is a PCN-wide, non-emergency health and wellbeing service for adults aged 18 and over. This role has a particular place-based focus on Kirk Hallam and the Sport England Place Partnership, while operating through the wider WE: Flourish Single Point of Access rather than as a separate access route. Job Summary The Health and Wellbeing Coach will provide Tier 2 coaching and supported intervention for adults registered with an Erewash PCN practice, with a particular focus on residents of Kirk Hallam. The post holder will use personalised, strengths-based coaching to support health, wellbeing, confidence, motivation and self-management, and help people access appropriate lifestyle and physical activity opportunities. A key focus will be strengthening physical activity for health pathways through the Kirk Hallam Sport England Place Partnership, supporting residents to identify what matters to them, set realistic goals, make sustainable changes and co-produce accessible local opportunities. The role will contribute to reducing health inequalities and will work within a non-clinical coaching scope, agreed protocols, supervision arrangements and safeguarding, mental health and clinical escalation pathways. Please note this role is not a clinical role. General Duties At all times, the post holder will behave professionally, promote high-quality person-centred support, contribute to a positive team culture and foster continual improvement across WE Flourish, EHP and EPCN. This job description is not intended to be exhaustive. The post holder will carry out other duties that may reasonably be required within the main purpose and level of the role, in response to changing service needs. Key Job Responsibilities Provide personalised coaching to help people identify health and wellbeing needs, set achievable goals and make sustainable lifestyle changes. Use coaching approaches, including motivational interviewing where appropriate, to focus on what matters to the person. Support behaviour change relating to physical activity, healthy routines, diet, self-care, social connection, confidence and management of long-term conditions. Deliver one-to-one or group-based support where appropriate and co-produce personalised support plans based on the persons priorities and strengths. Actively promote physical activity as part of prevention, early intervention, wellbeing and supported self-management. Support residents to access realistic, inclusive and meaningful physical activity, movement, lifestyle and wellbeing opportunities. Work with Sport England Place Partnership partners and community organisations to strengthen physical activity for health pathways in Kirk Hallam. Identify barriers to participation and explore practical, personalised solutions with residents and partners. Contribute to accessible, inclusive community-based activities that support confidence, participation, connection and sustained engagement. Support the planning, coordination and delivery of community wellbeing activities, including Wellbeing Mondays or similar local initiatives. Provide outreach, group activities, community sessions and signposting, and build trusted relationships with residents, community groups and local organisations. Co-design and co-produce activities with residents and partners in response to local needs. Share resident insight, lived experience, feedback and delivery learning to support development of the Sport England Place Partnership and wider place-based approaches. WE Flourish Pathway, Case Management and Governance Deliver support allocated through the WE: Flourish Single Point of Access. The Kirk Hallam project will not operate as a separate referral route. Complete a structured Tier 3 Quality Conversation when allocated, competent and appropriately supervised, using the dedicated SystmOne template. Contribute to Tier 3 support plans, case holding and multidisciplinary meeting activity under the oversight of the Health and Wellbeing Practitioner. Where acting as case holder, maintain oversight of the persons journey, progress agreed actions, keep the person informed, follow up unresolved referrals and maintain an up-to-date record. Review open cases at least every two weeks. WE: Flourish will normally case-hold for no longer than three months; support transfer, discharge, return to triage or multidisciplinary discussion where appropriate. Where needs change, become more complex or the intervention is no longer appropriate, return the case to triage for reassessment and reallocation and document the outcome in SystmOne. Follow agreed appointment confirmation, non-response, non-attendance, discharge and re-referral processes. Review known safeguarding, vulnerability or significant risk concerns before discharge. Identify and escalate safeguarding, acute mental health, clinical or urgent concerns through agreed WE: Flourish routes. Contribute to monitoring activity, outcomes, wellbeing measures, patient feedback, equity of access and learning from the Kirk Hallam work and the wider WE: Flourish service. Deliver support by telephone, face to face, in PCN or practice settings and at agreed community locations. Communication and Relationships Work alongside the WE: Flourish team, Social Prescribing, Health and Wellbeing Workers, practice teams, VCSE organisations, Active Partners Trust, Sport England Place Partnership partners and wider place-based services. Attend relevant multidisciplinary, community partnership and place-based planning meetings where appropriate. Develop and maintain knowledge of local services, community assets and activity opportunities within Kirk Hallam and the wider Erewash area. Communicate effectively and compassionately with residents, families, carers, colleagues and partner organisations, adapting communication to individual needs and barriers. Contribute to a coordinated local offer supporting prevention, early intervention, health inequalities and community resilience. Manage and prioritise workload, using initiative while recognising when advice, supervision or escalation is required. Physical Skills Standard keyboard and digital skills are required. Use of EHP and PCN IT systems, including SystmOne. Regular use of computer and telephone systems, alongside face-to-face work in practice and community settings. Key Internal Relationships WE Flourish Health and Wellbeing Practitioner WE Flourish team colleagues Social Prescribing and Health and Wellbeing Workers GP practice clinicians, managers and administrative teams EHP and EPCN operational, data and performance colleagues Key External Relationships Sport England Place Partnership partners Active Partners Trust Kirk Hallam residents, community groups and local organisations Voluntary, community and social enterprise organisations Public Health, community health, mental health, social care and wider local services General Responsibilities for All Staff Confidentiality Maintain the confidentiality of patient-identifiable, staff and organisational information and share information only with authorised people in accordance with organisational policy and data protection requirements. Health and Safety Promote and maintain personal and workplace health, safety and security; manage risks appropriately; report hazards and incidents; and follow infection prevention and control requirements. Safeguarding Demonstrate due regard for safeguarding children and adults. Recognise concerns and escalate them promptly through agreed pathways. Equality, Diversity and Inclusion Respect peoples privacy, dignity, needs and beliefs. Work in an inclusive, non-judgemental way and support equitable access for people and communities who may experience barriers to care. Quality Take responsibility for the quality of own work, identify issues of quality or risk, contribute to team effectiveness, use feedback and learning, and support service improvement. Information Governance and Record Keeping Maintain accurate, timely, clear and confidential records. Use electronic systems securely and follow information governance, data protection and record-keeping requirements. Learning and Development Participate in induction, supervision, appraisal, mandatory training and role-relevant learning. Maintain competence and recognise the limits of the role. Flexibility Work flexibly across EHP and EPCN services and agreed locations where reasonably required. Responsibilities may be adjusted to meet service needs while remaining consistent with the purpose and level of the post. EHP Organisational Values and Behaviours The post holder is expected to support EHPs mission to work collaboratively to deliver high-quality, accessible healthcare that is sustainable, safe, effective and personalised. They will demonstrate responsibility, care, openness, integrity, shared leadership, innovation, proactivity, equality and support for colleagues and patients. A high service-delivery work ethic Flexibility across the organisation A positive, can-do attitude A person-focused and customer-minded approach Team working and support for colleagues Reliability and resilience

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