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Care Co-ordinator

Company:NHS Jobs
Salary:from £14.20 an hour
Hours:Full-time
Location:Herne Bay, CT6 5RE
Job type:Permanent
Posting date:6 Oct 2026
Closing date:27 Oct 2026
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Summary

Job Responsibilities: Care coordination and patient support Coordinate care for patients with complex health and social care needs. Develop positive and supportive relationships with patients and carers. Help patients understand and navigate available health, social care and community services. Liaise with healthcare professionals and external agencies to ensure effective communication and continuity of care. Identify patients requiring additional support and escalate concerns appropriately. Clinical support Undertake clinical and patient-facing activities within the individual's training, competence and agreed scope of practice. Undertake blood pressure checks, dementia reviews and other appropriate clinical reviews following appropriate training and assessment. Support clinicians with proactive patient care and recall activity. Recognise and escalate any concerns identified during patient contact to an appropriate clinician. QOF and proactive care Support the practice in achieving QOF targets and other contractual requirements. Maintain and update relevant patient registers. Identify patients who are due reviews, investigations or follow-up. Assist with searches, recalls and proactive care programmes. Support the practice to identify gaps in care and improve patient outcomes. Team working Work closely with the duty doctor and wider clinical team. Contribute to multidisciplinary team working. Communicate effectively with colleagues across primary, secondary, community and social care. Participate in practice meetings and service improvement activity as required. Administration and record keeping Maintain accurate, timely and appropriate patient records. Ensure all activity is documented in accordance with practice policies and information governance requirements. Manage workload effectively and prioritise according to patient need and clinical urgency. Undertake administrative tasks associated with care coordination and proactive patient management.

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