Workplace Concierge


Company:	Mitie
Salary:	Not specified
Hours:	Full-time
Location:	CF24 0TL
Job type:	Permanent
Posting date:	6 Oct 2026
Closing date:	5 Nov 2026

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Summary

Workplace Concierge / CoordinatorLocation: Cardiff City CentreHours: Monday to Friday, 40 hours per week (inc 1-hour unpaid lunch break per day)Pay Rate: £14.42 per hour

Join Our Workplace Experience TeamWe are looking for a friendly, proactive, and customer-focused Workplace Concierge / Coordinator to join our fantastic team at the Cardiff headquarters of a leading corporate client.

This is a varied and people-focused role where no two days are the same. Reporting to the Assistant Estates & Facilities Manager, you will work closely with a supportive onsite team to ensure colleagues have an exceptional workplace experience and can focus on their day with minimal disruption.

If you enjoy helping people, solving problems, and taking pride in creating a welcoming and efficient office environment, we'd love to hear from you.

What You'll Be Doing

-Acting as a key point of contact for colleagues and visitors

-Providing workplace support and resolving day-to-day queries

-Setting up, resetting, and maintaining meeting rooms and collaborative spaces

-Supporting workplace events and employee engagement activities

-Ensuring office areas remain professional, organised, and presentable

-Assisting with facilities-related requests and escalating issues where required

-Helping colleagues with workstation and desk setup support

-Working collaboratively with the wider workplace and facilities team

-Identifying opportunities to improve the workplace experience and proactively suggesting solutions

What We're Looking For

-Excellent customer service and communication skills

-A positive, approachable, and professional attitude

-Previous experience in reception, concierge, hospitality, workplace, facilities, or office support roles

-Confidence using Microsoft Office applications

-Understanding of workplace technology and desk setups

-Strong organisational skills and attention to detail

-Ability to manage multiple tasks and priorities in a busy office environment

-A proactive mindset and willingness to get involved wherever needed

-A genuine passion for creating great workplace experiences

What We Offer

-Monday to Friday working pattern

-Opportunity to work within a prestigious corporate headquarters

-Supportive management and collaborative team environment

-Career development opportunities within a growing organisation

-Training and development to help you succeed

If you're someone who enjoys making a difference, helping others, and creating a workplace where people can do their best work, we'd love to hear from you.

Apply today and become part of a team that puts workplace experience at the heart of everything we do.

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