Area Head of Office


Company:	Government Recruitment Service
Salary:	£57,946 to £68,205 a year
Hours:	Full-time
Location:	Falkirk
Job type:	Permanent
Posting date:	6 Oct 2026
Closing date:	20 Oct 2026

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Summary

This is a high-profile, business-critical leadership role that sits at the heart of operational delivery across Scotland and Northern England. As an Area Head of Office, you will play a pivotal role in supporting senior leaders to deliver strategic priorities, drive operational excellence, and ensure services achieve the best possible outcomes for customers.

Working closely with the Area Director and Senior Leadership Team, you will provide strategic leadership across a large and complex business area, using performance insight, workforce planning, governance, and resource management to support the effective delivery of services across multiple locations.

You will lead a range of business functions, ensuring robust operational oversight, effective risk management, and the delivery of key organisational priorities. The role requires a highly collaborative leader who can influence at senior levels, build strong relationships with internal and external stakeholders, and translate strategic objectives into practical delivery.

This is an outstanding opportunity to contribute to services that support people into employment, improve customer outcomes, and help deliver the UK's wider employment and economic ambitions.

This role covers Scotland and Northern England. The successful candidate may be based at any suitable site within the area; however, the role requires frequent travel throughout Scotland and Northern England . Please see the attached list of districts and sites within the area.

Please note, this vacancy are not currently eligible for new applications for Visa Sponsorship on the Skilled Worker route, for any candidates who do not currently have permission to be in the UK as a Skilled Worker where they were sponsored before 4 April 2024, even if relying on tradeable points (including the new entrant tradeable points option) as they are not included in the published Immigration Salary List.

This information is offered as guidance only, and we recommend that applicants seek specialist advice on their eligibility for Visa Sponsorship (if applicable) when considering whether to apply for any role.

Key responsibilities:

Strategic Leadership and Governance

Oversee risk management, and business performance activity to help deliver organisational priorities and achieve operational objectives. Act as a trusted adviser to the Director maintaining oversight of priorities, commitments and emerging issues.

Communications and Stakeholder Engagement

Develop and deliver effective communication strategies, provide high-quality and timely briefing materials for senior leaders, and build productive relationships with a wide range of stakeholders. Support visits by Ministers and senior officials, ensuring clear and consistent communication of organisational priorities.

Continuous Improvement and Innovation

Promote collaboration, innovation, and the sharing of best practice across teams. Identify opportunities to improve processes, increase efficiency, and enhance the effectiveness of service delivery.

Leadership and People Management

Lead and develop high-performing teams, creating an inclusive environment where colleagues feel supported, valued, and empowered to succeed. Drive performance, capability development, wellbeing, and engagement while ensuring compliance with relevant policies and legislation.

Customer Focus

Use customer insight and operational intelligence to improve services and drive better outcomes, ensuring customers receive an effective, efficient, and joined-up experience.

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