Lead Fulfilment Manager


Company:	Tesco
Salary:	Competitive
Hours:	Part-time
Location:	Welwyn Garden City, AL7 1GA
Job type:	Permanent
Posting date:	6 Oct 2026
Closing date:	19 Oct 2026

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Summary

About the role

As Lead Fulfilment Manager, you will be responsible for designing, implementing and optimising strategic fulfilment initiatives and transformation programmes in alignment with Tesco’s strategic goals and the delivery of LTP commitments. You’ll work across Business functions, Technology teams and external partners to deliver customer-focused outcomes. Leading a team of Operating Model Managers, providing direction and leadership across operating model design, programme delivery and fulfilment strategy to support the future evolution of Tesco’s fulfilment capabilities.

You will be responsible for

• Defining and delivering operating models that support Tesco’s strategic ambitions, ensuring solutions are scalable and customer-focused.

• Leading complex cross-functional programmes from concept through to implementation, delivering agreed business outcomes.

• Aligning business leaders on strategic direction, key decisions and operating model recommendations.

• Managing strategic partnerships with suppliers, technology partners and 3PLs to support programme objectives.

• Providing strategic thought leadership within Fulfilment, identifying opportunities to serve new customer missions and support future growth.

• Leading and motivating project teams and subject matter experts, creating a culture of collaboration, accountability and continuous improvement.

• Establishing and maintaining effective governance, including the management of risks, issues, dependencies and key decisions.

• Developing robust business cases and investment recommendations to support strategic decision-making and secure stakeholder alignment.

• Forecasting and managing budgets effectively, maintaining a cost-conscious approach to ensure return on investment.

• Navigating interdependencies and potential conflicts, working collaboratively to achieve objectives and deliver value to customers, colleagues, and the planet.

You will need

• Experience in strategy, consulting, finance, business planning or a similar role.

• Experience managing complex programmes end-to-end.

• Strong presentation and storytelling skills, including creating materials for business leadership.

• Experience managing priorities across multiple teams and influencing senior stakeholders.

• Understanding of retail and ecommerce operating models.

• Experience of building and developing operating models.

• Excellent stakeholder management and communication skills.

• Experience with fulfilment automation and / or 3PL operations is a bonus.

• Line Management experience.

What’s in it for you?

We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. [1] Click Here to find out more!

• Annual bonus scheme of up to 20% of base salary.

• Holiday starting at 25 days plus a personal day (plus Bank holidays).

• Private medical insurance.

• 26 weeks maternity and adoption leave (12 months service required at the qualifying date) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave.

• Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing.

The above information is a shortened summary, refer to our policies for full details

References

Visible links

1. https://www.tesco-careers.com/explore-our-world/colleague-benefits/

About Us

You might know us as a supermarket, technology company or even for our award-winning mobile network. Truth is, we’re all of those things, and much more. Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world. No two customers are the same, neither are our colleagues.

At Tesco, we champion a balance that lets you thrive both in and out of work. Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Whether you’re just kicking off your career, juggling passions, or navigating big life events, we’re here to support you. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support.

We’re proud to be an accredited Disability Confident Leader, where everyone’s welcome. That’s why we commit to providing a fully inclusive and accessible recruitment process. If you need support with your application, [1] click here  for more information. And if you’re interested in joining our team but don’t tick every box, don’t let that hold you back from applying.

When you join us in this role, you’ll be employed by Tesco Stores Limited, the Tesco legal entity responsible for your employment.

References

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1. https://www.tesco.com/careers/en-GB/accessibility>

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Proud member of the Disability Confident employer scheme

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.