Tenancy Support Team Caseworker


Company:	Morgan Hunt UK Ltd
Salary:	£20 to £22 an hour
Hours:	Full-time
Location:	City of London, E1 7SA
Job type:	Temporary
Posting date:	5 Oct 2026
Closing date:	4 Nov 2026

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Summary

We are currently recruiting for an

Tenancy Support Case Worker to join Providence Row's Advice & Support Team, supporting individuals who are homeless, rough sleeping or at risk of homelessness across Tower Hamlets.

Location: London - Tower Hamlets / East London

Pay: £20-£22 per hour Umbrella

Hours: 35 hours per week

Contract: Temporary

DBS: Enhanced C + A

Key Responsibilities:

Manage a caseload of clients, completing assessments and developing personalised support plans and goals.

Provide advice and support around housing, accommodation, benefits, finances and tenancy sustainment.

Make housing referrals and support clients to access appropriate accommodation through local authority and other housing options services.

Support clients to access mental health, substance misuse, healthcare, training and employment services.

Identify and refer safeguarding concerns, including domestic abuse, sexual exploitation, modern slavery and adult social care needs.

Work closely with housing providers, local authorities, health services and other partner agencies to achieve positive outcomes.

Maintain accurate case records and client information using the Inform database.

Build strong relationships with clients, partner agencies and housing providers to increase access to suitable accommodation.

About You:

Experience supporting people who are homeless, rough sleeping or at risk of homelessness.

Good understanding of housing legislation, including the Homelessness Reduction Act 2017 and Part VII of the Housing Act 1996.

Experience of key working, case management and developing personalised support plans.

Strong communication, organisation and IT skills.

Ability to manage challenging situations while maintaining professional boundaries.

A compassionate, respectful, inclusive and empowering approach to supporting vulnerable adults.

Experience working collaboratively with internal and external agencies.

If you are passionate about supporting vulnerable people to move away from homelessness and towards safe, stable accommodation and greater independence, we would love to hear from you.

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

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