Senior Administrator & Navigator - Urology | The Hillingdon Hospitals NHS Foundation Trust


Company:	The Hillingdon Hospital
Salary:	£33,262 - £36,027 Per Annum inc HCAA
Hours:	Full-time
Location:	Uxbridge, UB8 3NN
Job type:	Contract
Posting date:	5 Oct 2026
Closing date:	4 Nov 2026

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Summary

This is a great time to join The Hillingdon Hospitals NHS Foundation Trust as a Senior Patient Administrator.

We are currently in the process of redeveloping the hospital to provide a new state-of-the-art hospital for the residents of Hillingdon, and beyond, which supports the very best in delivery of healthcare and will be fit for our future.

We have over 3,500 members of staff that are proud to care for nearly half a million people across the Borough of Hillingdon, with a vision to be an outstanding provider of healthcare - our mission is to provide high quality, safe and compassionate care, improving the health and wellbeing of the people we serve.

The post holder will contribute to the delivery of high quality, safe and compassionate healthcare to patients by providing an administrative servicefocused on the patient and their individual needs. The Senior Patient Administrator will provideeffective and efficient administrative support to a team liaising with patients, doctors and other healthcare professionals. The staff member will work consistently to provide high quality customer service and will be professional at all times.

Provide high-quality administrative support to the Urology team.

Coordinate appointments, investigations, results, and patient pathways.

Monitor cancer and RTT targets, escalating delays or capacity concerns.

Act as a key contact for patients, carers, clinicians, GPs, and other services.

Maintain accurate patient records and clinical correspondence.

Support efficient clinic operations and assist with training and service improvement.

Please refer to JD for further details.

The Hillingdon Hospitals NHS Foundation Trust is the only acute Hospital in the London Borough of Hillingdon and offers a wide range of services including accident and emergency, inpatient care, day surgery, outpatient clinics and maternity services. The Trust’s services at Mount Vernon Hospital include routine day surgery, delivered at a modern treatment centre, a minor injuries unit and outpatient clinics.

The safety and well-being of our patients and of our staff is paramount and we are making urgent improvements to address this – particularly in infection prevention and control. We are making progress and going forward by working in partnership with local GPs, charities, community services, academic partners, our local authority, neighbouring hospitals and the wider North West London Integrated care system, and ensuring that we listen and work in partnership with our local population. We are absolutely focused on ensuring that our hospitals provide high quality, safe and compassionate care, while drive forward the building of the new Hillingdon Hospital.

We have over 3,500 members of staff that are proud to care for nearly half a million people, with a vision to be an outstanding provider of healthcare through leading health and academic partnerships, transforming services, to provide the best care where needed.

Please refer to the attached Job Description and Person Specification for a full list of role requirements and main responsibilities.

This advert closes on Monday 12 Oct 2026

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