Befriending Scheme Coordinator
| Company: | Folkestone Rainbow Centre |
|---|---|
| Salary: | £25,000 to £25,000 a year, pro rata |
| Hours: | Part-time |
| Location: | FOLKESTONE , CT20 2AF |
| Working pattern: | On-site |
| Job type: | Contract |
| Posting date: | 5 Oct 2026 |
| Closing date: | 19 Oct 2026 |
Summary
Purpose
Support clients, especially those in Hamlet House, soon to be opened as a 17-bed supported housing service for people experiencing homelessness. This support will be delivered by planning and introducing a befriending service to help Hamlet House clients overcome social isolation, build confidence, and integrate into the community.
Main Duties
This is a new service; training and support will be provided.
Design, implement, and manage a new befriending service that matches Hamlet House residents with trained volunteer befrienders to reduce social isolation, build confidence, and support community integration.
• Training volunteers to become befrienders and then supervising and supporting them, ensuring their work aligns with organisational & safeguarding policies and best practices.
• Matching volunteers with a Hamlet House resident, supervising and monitoring the relationships from both the volunteer and resident perspectives, pre-empting and resolving issues before they escalate to ensure that both clients and volunteers are safe and experience positive outcomes.
• Co-ordinating the day-to-day running of the Befriending Service
• Retaining volunteer befrienders by supporting and checking in on them, gathering feedback, and providing training as needed.
• Promoting befriending opportunities to ensure a pool of suitable, trained befrienders are available to support residents.
• Ensure that we remain up to date with best practices in befriending service management and develop strong links with key stakeholder groups in this field: The Befriending Network.
• Keep records in the Inform database and ensure that learning from any work is captured, communicated and used to improve practice.
Purpose
Support clients, especially those in Hamlet House, soon to be opened as a 17-bed supported housing service for people experiencing homelessness. This support will be delivered by planning and introducing a befriending service to help Hamlet House clients overcome social isolation, build confidence, and integrate into the community.
Main Duties
This is a new service; training and support will be provided.
Design, implement, and manage a new befriending service that matches Hamlet House residents with trained volunteer befrienders to reduce social isolation, build confidence, and support community integration.
• Training volunteers to become befrienders and then supervising and supporting them, ensuring their work aligns with organisational & safeguarding policies and best practices.
• Matching volunteers with a Hamlet House resident, supervising and monitoring the relationships from both the volunteer and resident perspectives, pre-empting and resolving issues before they escalate to ensure that both clients and volunteers are safe and experience positive outcomes.
• Co-ordinating the day-to-day running of the Befriending Service
• Retaining volunteer befrienders by supporting and checking in on them, gathering feedback, and providing training as needed.
• Promoting befriending opportunities to ensure a pool of suitable, trained befrienders are available to support residents.
• Ensure that we remain up to date with best practices in befriending service management and develop strong links with key stakeholder groups in this field: The Befriending Network.
• Keep records in the Inform database and ensure that learning from any work is captured, communicated and used to improve practice.
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