Part Time Customer Service Representative


Company:	RE Personnel
Salary:	£24,784.50 to £24,784.50 a year
Hours:	Part-time
Location:	GL51
Working pattern:	On-site
Job type:	Permanent
Posting date:	5 Oct 2026
Closing date:	4 Nov 2026

Apply for this job

Summary

Our client, a growing business within the retail industry, based in Cheltenham, has an exciting new opportunity for a Customer Service Advisor to join their team on a part-time, permanent basis, working Monday, Thursday and Friday, due to business growth. If you’re looking for a part-time role where you can use your customer service skills within a fast-paced environment, this position is for you!

• The successful Customer Service Advisor should have:

• Previous retail or customer service experience

• Previous experience using a customer service or CRM platform is highly desirable

• Strong communication skills across phone, email, and live chat

• Confidence when speaking with customers and suppliers

• Excellent attention to detail and organisational skills

• Able to work effectively in a fast-paced environment

• A proactive and professional approach to problem-solving

In this role, the Customer Service Advisor will be responsible for:

• Handling customer queries via phone, email, and live chat in a timely manner

• Using the company’s customer service platform to manage and update customer enquiries

• Providing advice on orders, product availability, and bespoke options

• Chasing suppliers and updating customers on order progress and delivery times

• Managing customer complaints professionally and efficiently

• Supporting sales opportunities and carrying out general administrative duties

Our client is offering the successful Customer Service Advisor a salary of £12.71 per hour, working Monday, Thursday and Friday, plus benefits including company pension, employee discount, company events, onsite parking, and annual leave.

If you are a motivated customer service professional looking for a flexible, part-time opportunity within a supportive and growing environment, apply now to be considered for this role. Don’t delay in applying for this fantastic opportunity!

PS1

Apply for this job