Patient Admin Assistant/Receptionist


Company:	NHS Jobs
Salary:	£25,760 to £27,476 a year
Hours:	Full-time
Location:	Swindon, SN3 6BB
Job type:	Permanent
Posting date:	5 Oct 2026
Closing date:	19 Oct 2026

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Summary

. To be responsible for the provision of a supporting role to the Patient Admin Coordinator to help ensure the efficient running of the service. 2. Implement policies and procedures to maintain efficient department/office and filing systems to facilitate the smooth running of the administrative services. 3. Support with the letter generation process to type letters as required. 4. Receiving and taking relevant action on telephone calls from patients, General Practitioners etc. Providing reassurance and support to patients and families by telephone and making judgements about finding appropriate solutions to problems, which requires the ability to be able to understand and explain basic medical procedures. 5. Arranging investigations, ensuring that these have been performed, results received and seen by relevant clinician and filing/redirection of all investigation results as appropriate. 6. Preparing the notes for clinics, including front sheets and referral letters . 7. To maintain case note tracking on the Patient Administration System (EPR).

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