Guest Services Receptionist
| Company: | Mitie |
|---|---|
| Salary: | Not specified |
| Hours: | Full-time |
| Location: | G64 1FS |
| Job type: | Permanent |
| Posting date: | 5 Oct 2026 |
| Closing date: | 4 Nov 2026 |
Summary
Be the face of our Guest Services experience in Cadder.
We are seeking a friendly, professional, and well-presented Guest Services Receptionist to join our Mitie team in partnership with Network Rail. In this role, you will play a key part in creating outstanding experiences for visitors, colleagues, and customers while maintaining a welcoming, safe, and professional environment.
Do you love providing excellent customer service and putting customer and clients at the front of all you do?
Cadder Depot, 2 Cadder Lane, BishopbriggsG64 1FSMonday - Friday 0800 - 1700£13.45 an hour
Day to day duties will include:
-To sign in visitors, issuing the health and safety brief, answering and solving telephone queries and booking meeting rooms for our clients if required.
-Effective management of administrative tasks such as, but not restricted to; monthly visitor figures, no show report, stock take of audio-visual equipment, producing the Signature Network Rail newsletter, internal auditing and staff passes report.
-Responding to the Reception Inbox making sure all emails are replied to in a timely manner.
-Elements of travel to relieve other sites if needed (Full licence holders would be preferred but not essential).
-Being the representative on behalf of the team for the engagement team.
-Collating and ordering lunches from catering suppliers for each classroom.
-Maintain up to date health and safety folders, with direction from the regional front of house manager.
-Co - ordinate the general running's of the building including kitchen and break out room checks to insure they are kept clean and tidy.
-Promote a culture of safety, security and wellbeing while delivering outstanding customer service.
-Identify opportunities to continually enhance the guest and employee experience.
What We're Looking For:
We're looking for someone who genuinely enjoys working with people and takes pride in delivering exceptional service.
You'll have:
-Experience in hospitality, front of house, customer service or reception environments.
-A passion for creating positive experiences and memorable moments.
-Excellent communication and relationship-building skills.
-A naturally warm, confident and professional approach.
-Confidence using Microsoft Office and workplace technology.
-A proactive mindset with a willingness to take ownership and solve problems.
If this sounds like you, then we want to hear from you!
Related jobs
Front Office Receptionist
£12.85 per hour plus excellent benefits company and Perks
Apex Hotels
PermanentFull timeCasual Worker Duty Manager
£14.00 per hour plus excellent benefits & perk.
Apex Hotels
ContractPart time