Lead Software Engineer Legacy SaaS (£57,515 to £82,430)


Company:	Government Recruitment Service
Salary:	£57,515 to £82,430 a year
Hours:	Full-time
Location:	Swansea
Job type:	Permanent
Posting date:	5 Oct 2026
Closing date:	18 Oct 2026

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Summary

Do you have a passion for designing, developing and improving ServiceNow solutions that support critical business services?

Would you like to advance your career in a supportive organisation where the ServiceNow platform underpins services used by millions of people every day?

If you can provide technical leadership, mentor developers, and drive the evolution of a complex enterprise ServiceNow platform, we would love to hear from you!

Joining our department comes with many benefits, including:

Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King’s birthday
Flexible working options where we encourage a great work-life balance.

Read more in the Benefits section below!

Find out more about what it's like working at DVLA roles: Driver and Vehicle Licensing Agency - Department for Transport Careers

As a Lead ServiceNow Developer, you will provide technical leadership for the DVLA ServiceNow platform, leading the design, development and continual improvement of solutions that support critical business services. You will take ownership of complex technical challenges, guide the implementation of new requirements, and provide expert advice to Service Management teams and stakeholders across the organisation.

You will line manage, mentor and develop a team of ServiceNow Developers, building technical capability and promoting engineering best practice. Working in an Agile environment, you will help shape the future direction of the platform, ensuring development activity aligns with the wider ServiceNow and IT Service Management (ITSM) strategy, while translating business needs into innovative, high-quality solutions.

Responsibilities

Be an expert in one or more Legacy Software or SaaS Systems.
Govern and assure the way in which others work with one or more Legacy or SaaS Systems.
Set the approach and design when deciding how legacy or SaaS systems should be modified to meet changing requirements.
Provide technical leadership, coaching and mentoring within a Legacy Software or SaaS team.
Contribute to the developer community.
Promote knowledge sharing and adoption of good practice.
Write clean and secure code.

For further information on the role, please read the attached role profile.

Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.

Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public.

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