Freedom of Information caseworker


Company:	Government Recruitment Service
Salary:	£30,307 to £33,237 a year
Hours:	Full-time
Location:	M2 3AW
Job type:	Temporary
Posting date:	5 Oct 2026
Closing date:	14 Oct 2026

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Summary

The Ministerial Support Team (MST) is responsible for providing replies to FOI requests, government write rounds for prospective new legislation and handling enquiries and complaints.

MST is a friendly and support-focused team mostly based in London and Manchester. We help each other to get the work done. We are part of the wider ministerial private office which sits at the heart of the department. Our work is crucial to the department’s operations.

The nature of our work provides a valuable opportunity to get an insight across the span of the department’s policy work. You will also develop an understanding of how ministers work with government, stakeholders and the public, and how you can help that happen.

The team’s main responsibility is to produce high quality FOI replies. We have a flexible attitude as we need to deliver other responsibilities including reporting performance and we pick up ad-hoc tasks like working with Number 10 on the Commonwealth Games and Olympic Games.

DCMS receives a wide variety of requests under the Freedom of Information (FOI) Act 2000 for information related to policy and operational matters. We work closely with ministerial private offices and policy colleagues to deliver high quality FOI responses on behalf of the department.

You will process FOI requests and will be required to draft accurate, plain English and high quality responses. Your responsibilities will include:

Advising officials and ministers on how the FOI Act applies to them
Drafting timely and high quality responses to FOI requests
Organising and managing your caseload and making decisions on when to follow up on issues yourself or when to escalate to your manager
Establishing and maintaining relationships across the organisation
Taking on other ad-hoc tasks as required
Contributing to the overall running of the wider team, including taking responsibility for things like correspondence

We are also interested in identifying candidates for future vacancies within the Ministerial Support Team. Therefore, for suitable candidates, you may be offered a similar position within the team or added to a reserve list for future vacancies.

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