Customer Liaison Officer - Major Works


Company:	Alliance Homes Group
Salary:	from £33,300 a year
Hours:	Full-time
Location:	Bristol, BS20 7AW
Working pattern:	Hybrid - 1 day remote
Job type:	Contract
Posting date:	5 Oct 2026
Closing date:	19 Oct 2026

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Summary

We are looking for our next Customer Liaison Officer, who will act as the main point of contact for customers throughout the delivery of improvements to their homes. You will be pivotal in delivering our mission, to create great places to live that our customers are proud to call home.

Building strong relationships with our customers, you will be coordinating appointments and maintaining accurate records whilst keeping customers informed and supported throughout the process.

Where needed, you will conduct customer visits to address any queries they may have and collate customer feedback to support our customer satisfaction monitoring.

This is an opportunity to help shape and develop a new role within the organisation while working within a supportive team environment.

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