Operations Manager - Planned Works


Company:	Hays Specialist Recruitment
Salary:	£53,000 to £59,309 a year
Hours:	Full-time
Location:	Cambridge, CB2 1NL
Working pattern:	Hybrid - 2 days remote
Job type:	Permanent
Posting date:	2 Oct 2026
Closing date:	1 Nov 2026

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Summary

Are you an experienced property professional looking to lead a high-performing planned maintenance service while enjoying one of the most progressive working patterns in local government?

Your new company

We are seeking an ambitious and customer-focused Operations Manager to lead the delivery of planned maintenance, capital investment and asset improvement programmes across our housing portfolio. This is a fantastic opportunity to take ownership of major investment projects, manage specialist surveying and technical teams, and play a key role in shaping the future of housing services. The role is responsible for planned maintenance contracts, capital investment delivery, asset management initiatives, retrofit projects, contractor performance and ensuring compliance with regulatory and health and safety requirements.

As Operations Manager, you will lead a multidisciplinary team including surveyors and specialist property staff, ensuring programmes are delivered on time, within budget and to the highest quality standards. You will oversee procurement activities, contract management, performance monitoring and business planning, whilst driving continuous improvement and delivering excellent outcomes for residents.

Your new role

Duties will be varied and will include:

Leading the delivery of planned maintenance and capital investment programmes.

Managing surveying and technical teams to ensure excellent service delivery.

Procuring and managing major maintenance and improvement contracts.

Driving asset management strategies and long-term investment planning.

Ensuring compliance with health and safety, Decent Homes and regulatory standards.

Managing budgets, forecasting expenditure and delivering value for money.

Building strong relationships with residents, contractors and key stakeholders.

Leading service improvements and developing innovative approaches to housing asset management.

What you'll need to succeed

You'll be an experienced property, construction or housing professional with:

Ideally membership of RICS or CIOB (or working towards membership).

A relevant degree-level qualification or equivalent

Significant experience of contract, project and programme management.

Experience leading multidisciplinary teams.

Strong knowledge of housing maintenance, asset management and building technology.

Excellent financial, stakeholder and performance management skills.

Experience working within local government, housing or a similar public sector environment

What you'll get in return

Salary up to £59,309

4-day working week following an initial 6-week training period

25 days annual leave plus bank holidays

Annual leave increases to 30 days with service

Excellent Local Government Pension Scheme

Flexible and supportive working environment

Opportunity to lead high-profile investment and improvement programmes

Genuine focus on innovation, wellbeing and work-life balance

This is a rare opportunity to combine strategic leadership, asset management expertise and meaningful public service with an exceptional benefits package and modern approach to work.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

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