Admin Officer


Company:	Brook Street
Salary:	£12.86 to £12.86 an hour
Hours:	Full-time
Location:	Cardiff, CF10 3PG
Job type:	Temporary
Posting date:	2 Oct 2026
Closing date:	9 Oct 2026

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Summary

Admin Officer

Location: Cardiff, CF10-3PG Monday-Friday 9am-5pm Pay rate: £12.86ph

Are you at your best when you're helping people, keeping services running smoothly, and turning complex queries into clear next steps? Our Client is hiring for an Admin Officer to be the first point of contact to support with daily administrative and operational work that has a real impact on the delivery of justice

Role Requirements

Supporting the preparation and smooth facilitation of court hearings

Aiding court users, legal professionals, and stakeholders

Responding to enquiries in a professional and timely manner

Carrying out general administrative duties

Following complaints procedures where necessary

Managing courtrooms and ensuring they are set up correctly

Acting as a point of contact within the court, including ushering duties

Supporting juries, judiciary, and members of the public attending court

This is a fast-paced role where no two days are the same, offering a unique insight into the justice system.

About You

We are looking for someone who is professional, adaptable, and confident working in a busy and sometimes sensitive environment.

You will demonstrate:

Strong communication and customer service skills

Good IT literacy and administrative ability

The ability to remain calm and composed under pressure

Excellent teamwork and a proactive approach

A flexible and adaptable mindset

Personal qualities are key to success in this role. Candidates should be:

Friendly and approachable

Patient and empathetic

Confident and resilient, with the ability to handle potentially sensitive situations

Experience

While previous administrative or customer facing experience is desirable, the most important requirement is a positive attitude and the ability to work effectively with people.

Additional Information

Fully office-based role

Enhanced DBS clearance required (Brook Street will support this process)

Opportunity to gain valuable public sector experience

If you're looking for a rewarding role where you can make a real difference and develop your experience within the justice sector, apply today with Brook Street.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

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