Support Practitioner Mental Health


Company:	You Matter
Salary:	from £30,000 a year
Hours:	Full-time
Location:	Liverpool
Working pattern:	On-site
Job type:	Permanent
Posting date:	2 Oct 2026
Closing date:	16 Oct 2026

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Summary

Why this role would be great for you

As a Support Practitioner at You Matter you will naturally be an empathetic and caring person wanting to provide unconditional support for those experiencing mental health issues. Your role as a Support Practitioner will be to create a safe environment that empowers residents to make positive changes in their lives. There are times in all our lives when we experience periods of crisis. Some of us need extra support to help us through these times, and hospital admission is not always the best option. Stepping Stones is a partnership with Mersey Care that provides eight beds of accommodation and support 24 hours a day, 7 days a week, for people in mental health crises.

What your week may look like

Welcoming new residents in line with the service’s policies and procedures, carry out risk assessments and support people to continue in their journey towards independence

Ensuring the basic needs of residents are met including good quality accommodation and facilities, healthy food, advice and guidance

Advocate for social inclusion of the people you support ensuring they are able to access health and financial support

Developing relationships with other support services such as social services, mental health teams, substance use services other healthcare providers

Developing and reviewing written safety plans and support plans with your residents that reflect their own needs, changes and hopes for the future

Work alongside the people in our services to address their physical and mental health issues, including liaison with primary and secondary health teams

Carrying out the immediate support needs of residents as appropriate, providing crisis intervention where necessary and working with services

Ensuring all health and safety and maintenance issues are raised in a timely manner

Participating in team meetings, supervisions and reflective practice encouraging open, honest and transparent feedback where continuous improvement is encouraged.

Being flexible and responsive to the changing needs of the service, ensuring our SHREK values runs through all of the work that you do

Promoting a supportive and inclusive culture within the service, valuing people and their diversity.

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