Night Support Assistant Mental Health Service


Company:	You Matter
Salary:	from £26,966 a year
Hours:	Full-time
Location:	Liverpool
Working pattern:	On-site
Job type:	Permanent
Posting date:	2 Oct 2026
Closing date:	16 Oct 2026

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Summary

Why this role would be great for you

As a Night Support Worker at You Matter you will naturally be an empathetic and caring person wanting to provide unconditional support for those experiencing mental health issues. At Newby house we have 12 residents who are working towards independent living and the night role will involve supporting those residents alongside keeping everyone and the building safe. This is a lone working role.

What your week may look like

Welcoming new residents in line with the service’s policies and procedures, carry out risk assessments and support people during their 7-day stay in service.

Ensuring the basic needs of residents are met including good quality accommodation and facilities, healthy food, advice and guidance.

Advocate for social inclusion of the people you support ensuring they can access health and financial support where required.

Maintaining excellent relationships with our key referrers, responding to referrals promptly and communicating daily with our Mersey Care providers.

Work alongside the people in our services to address their physical and mental health issues, including liaison with primary and secondary health teams.

Holding daily therapeutic activities in service encouraging participation and involvement from the residents.

Carrying out the immediate support needs of residents as appropriate, providing crisis intervention where necessary and working with services.

Ensuring all health and safety and maintenance issues are raised in a timely manner.

Participating in team meetings, supervision and reflective practice – encouraging open & transparent feedback where continuous improvement is encouraged.

Being flexible and responsive to the changing needs of the service, ensuring our SHREK values runs through all the work that you do.

Promoting a supportive and inclusive culture within the service, valuing people and their diversity.

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