Front of House Apprentice
| Company: | Lifetime Training |
|---|---|
| Salary: | £240 to £240 a week |
| Hours: | Full-time |
| Location: | LE2 3FL |
| Working pattern: | On-site |
| Job type: | Apprenticeship |
| Posting date: | 2 Oct 2026 |
| Closing date: | 1 Nov 2026 |
Summary
Daily Responsibilities:
- Welcome customers and provide a warm, friendly service
- Establish whether customers are eating in or taking away and seat customers appropriately (1st floor) providing table service using a handheld device
- Help customers choose from the food and drink menu
- Answer questions about ingredients, allergens, and intolerances using the café's ingredient catalogue
- Take accurate orders, including preferences such as coffee strength, dairy/non‑dairy options, and ingredient changes
- Assign table numbers to support kitchen and front‑of‑house service
- Prepare hot and cold beverages following company recipes
- Serve drinks and counter food such as cakes, pastries, and retail items
- Process payments (cash and contactless)
- Keep the barista station, counter, and service areas clean and organised
- Maintain stock of clean mugs, plates, cutlery, napkins, milk jugs, and disposables for take away items
- Check coffee machines and brewing equipment, regularly cleaning the coffee machine and report maintenance needs
- Follow food safety, hygiene, and health & safety procedures
- Communicate order changes to the kitchen
- Update customers if there are delays with drinks or hot food
- Clean and wipe down tables between customers.
- Share customer feedback with the management team
Additional Duties:
- Light kitchen work during some shifts, preparing simple hot and cold dishes from the Breakfast and Lunch menus
- Following assembly instructions to prepare meals consistently and safely
- Completing opening and closing duties such as cleaning appliances, wiping tables, sweeping floors, restocking, and maintaining the customer/staff toilet. Completing simple logs for monitoring and standard purpose