Head of Service - Family Help


Company:	Reading Borough Council
Salary:	£85,744 to £100,089 a year
Hours:	Full-time
Location:	Reading, RG1 2LU
Working pattern:	On-site
Job type:	Permanent
Posting date:	2 Oct 2026
Closing date:	1 Nov 2026

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Summary

Head of Service, Family Help

Are you a passionate and ambitious leader who believes children are best supported within their families and communities wherever it is safe to do so?

Do you have the vision, credibility and drive to lead high-quality statutory services, strengthen family networks and inspire a culture where children and families achieve lasting positive change?

If so, Reading is looking for an exceptional Head of Service for Family Help to join our leadership team and help shape the future of children's services.

This is a unique opportunity to lead some of the most important services within children's social care, ensuring children and families receive the right help, protection and support at the right time. You will play a key role in delivering Reading's vision for Family Help, Family Safeguarding and relational practice, ensuring children remain at the heart of everything we do.

As Head of Service, you will provide strategic leadership across our:

Family Help Teams

Child in Need Services

Child Protection Services

Pre-Proceedings and Care Proceedings

Children in Care Services

Family Safeguarding Practice Model

Leading Service Managers and multidisciplinary teams, you will bring together professionals around a shared vision that delivers excellent social work practice, strengthens families and improves outcomes for children.

We welcome applications from all sections of the community. We particularly encourage applications from members of the Black, Asian and ethnic minority communities to increase representation at senior management within Children’s Services as these groups are currently under-represented in our workforce

We seek the best talent from the widest pool of people as diversity and inclusion is the key to our success. Reading Borough Council is a Disability Confident Employer and is committed to the recruitment and continued employment of people with disabilities.

The Opportunity

This role is about much more than managing services.

It is an opportunity to lead transformational practice, influence strategic direction and ensure children and families receive high-quality support through every stage of their journey.

You will be responsible for services supporting some of Reading's most vulnerable children, from those requiring targeted intervention and protection through to children in care and care leavers. Working closely with senior leaders, health partners, education, police, legal services and the voluntary sector, you will ensure children experience coordinated and meaningful support that creates lasting change.

We are seeking a leader who can:

Inspire and motivate others through visible, compassionate and inclusive leadership.

Champion relationship-based, trauma-informed and restorative practice.

Drive excellence in safeguarding, care planning and permanence planning.

Build strong partnerships across the children's system and wider community.

Lead improvement and innovation while maintaining a relentless focus on children's experiences and outcomes.

Develop a positive culture where practitioners feel supported, empowered and able to achieve their best.

Why Join Reading?

Based in the Civic Offices in the heart of Reading, the Head of Service for Family Help will play a pivotal role in influencing practice, improving outcomes and helping shape the future direction of services for children and families.

This is an exciting time to join Reading. We have established Family Hubs, are embedding Family Safeguarding, investing in motivational interviewing and progressing our Family First Partnership reforms to strengthen how we support children and families.

Recognised by Ofsted in 2024:

"Children and their families are helped by a range of impressive and impactful early help services... reducing children's need for statutory intervention."

"Children are supported to remain within their family and friends' network when it is safe... enabling them to maintain connections with people who are familiar to them."

"Family help assessments are comprehensive and demonstrate curious and insightful work with families."

We are an ambitious, relationship-focused service with a strong commitment to practice excellence. We value curiosity, innovation and reflective learning, creating an environment where social workers are supported to do their very best work.

Our Offer to You

A warm, supportive and ambitious leadership team.

Competitive pay and conditions, including hybrid working.

A rich practice development and leadership programme.

Access to Family Safeguarding training and development.

Reflective supervision that promotes wellbeing and professional growth.

Opportunities to influence strategic direction and system-wide improvement.

A comprehensive wellbeing and workforce offer supporting you emotionally, practically and professionally.

We are building a culture where practitioners feel valued, trusted and empowered to make a difference. In Reading, children matter, families matter and so do you.

Our offer

We offer a supportive environment to grow and develop your career with the opportunity to put your ideas across. Innovation and ambition is strongly encouraged, and you’ll get a great feel for that working in our friendly and collaborative environment.

A competitive salary alongside a range of benefits including:

Generous holiday entitlement - 25 days holiday each year plus bank holidays - rising to 30 days after 5 years’ service and 33 days after 10 years' service, with the option to buy additional leave

A wide range of flexible working opportunities

Modern working environment at the Civic Offices in the heart of Reading

Local Government Pension Scheme (LGPS)

Life Assurance - three times your annual salary (for members of the LGPS)

On-site day nursery (Kennet Day nursery) rated outstanding by Ofsted

Season Ticket Loan - a loan to help with the cost of your rail or bus journey, to and from work

Lease car salary sacrifice scheme allowing you to lease a brand new, greener car for three years. The monthly fee includes insurance, servicing and road tax

To arrange a confidential discussion on this position please contact Nabeel.Chaudhry@reading.gov.uk

Closing Date: Sunday 1st November 2026

Interview Date: 12th & 13th November 2026

Interview Process: To be confirmed

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Proud member of the Disability Confident employer scheme

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.