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Customer Service Coordinator

Company:Fawkes & Reece
Salary:£28,000 to £30,000 a year
Hours:Full-time
Location:Ipswich, IP6 6TH
Working pattern:On-site
Job type:Permanent
Posting date:1 Oct 2026
Closing date:15 Oct 2026
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Summary

My client are a high end residential developer based in Ipswich they are currently seeking an

experienced Customer Service Coordinator to join them

The ideal candidate would have worked in a customer service department for a Housing Association or Property Developer previously

Day to day duties:

  • Handling incoming & outgoing phone calls from home owners
  • Logging & tracking defects and defect resolution
  • Dealing with complaints
  • Booking in internal engineers to carry out works
  • Escalating any complaints to management

If you would like to apply for this position please do so below or for more information please contact Zoe Georgiou at the Fawkes & Reece London office

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