Admin Officer


Company:	Brook Street
Salary:	£12.71 to £12.71 an hour
Hours:	Full-time
Location:	Preston, PR1 2PD
Job type:	Temporary
Posting date:	1 Oct 2026
Closing date:	8 Oct 2026

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Summary

Admin Officer

Location: Preston, PR1-2PD Monday-Friday 9am-5pm Pay rate: £12.71ph

If you're organised, people-focused, and confident handling sensitive information, this is a meaningful opportunity to support teams and individuals through clear, efficient administration. Our Client is hiring for an Admin Officer, and you'll play a vital role in keeping people on probation and the wider case process on track.

What you'll be doing:

* Set up and maintain accurate records for people on probation and victim information on approved databases

* Support the referral process by helping coordinate relationships between offender management, victims, interventions, service providers and external agencies

* Prepare, maintain and collate case records, files and management information to required standards

* Receive and distribute information and communications by telephone, paper and email

* Provide cover for an effective reception and telephone enquiry service

* Act as a single point of contact within the unit for your specialist area as required

* Make practical arrangements to support the implementation of the Sentence Plan (e.g. appointments and directions)

* Complete enforcement administration as needed, and maintain records for travel cost payments (including petty cash/vouchers/warrants where required)

* Ensure appropriate equipment, materials and facilities are available for case-related activities

* Report faulty equipment/materials to your manager and arrange replacement/repair as agreed

* Undertake specific Visor administration tasks in line with procedures

* Support meetings as required, including organising agenda and sharing notes/minutes and action points

* Follow Health and Safety policies, including undertaking equipment tests as required

* Provide cover within the unit and to other units within the wider division as appropriate

* Carry out safeguarding children duties in line with statutory responsibilities and agency policies

* Reinforce pro-social behaviour and attitudes, while challenging anti-social behaviour and attitudes

* Be committed to equality and inclusion in everything you do

What you'll bring:

* Confidence using databases, plus strong keyboard and IT skills

* Proficiency in MS Office Word, and basic skills in Excel

* Strong verbal and written communication skills, able to communicate effectively with a wide range of individuals

* The ability to work on your own initiative and manage your workload efficiently within timescales

* The ability to deal fairly and effectively with people on probation, including those who may be in crisis, distressed, or may display inappropriate or aggressive behaviour

* A commitment to maintaining the sensitive/confidential nature of the information you handle

* Ability to fulfil spoken aspects of the role with confidence through the medium of English

Additional information:

* Some out-of-hours work may be required

* You'll be expected to accept reasonable changes and additional tasks of a similar level as needed

* Ability to travel for safeguarding-related duties and cover may be required within the unit/division

Client vetting will be required

Ready to make a real difference through accurate, calm and consistent administration? Apply now to join Our Client's team in

Preston-we'd love to hear from you.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

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