Solution Architect - ServiceNow


Company:	Government Recruitment
Salary:	from £56,375 a year
Hours:	Full-time
Location:	Bristol
Working pattern:	On-site
Job type:	Permanent
Posting date:	1 Oct 2026
Closing date:	21 Oct 2026

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Summary

The Group Infrastructure Operations (GIO) function within Digital, Data, Technology and Security (DDTS) is recruiting a Solution Architect with a focus on ServiceNow® to join their team on a permanent basis.

Your main responsibility will be to provide governance and technical guidance for Defra’s instances of the ServiceNow® enterprise service management platform. Your focus, in-depth knowledge of the ServiceNow Platform and the ServiceNow product pipeline helps future-proof business and technical decisions.

Defra’s ServiceNow® Platform provides a strategic service supporting the operation of Defra’s business. There is a high dependence on the availability of this service and a need to respond to the needs of many differing business demands and priorities which is a feature of its position with Defra as a strategic platform.

We are seeking a candidate to support the Senior Service Tool Manager and the Platform Owner to maintain the integrity of Defra’s investment in ServiceNow® by making sure the platform is governed to best practice standards.

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