Workplace Tech Engineer


Company:	Lloyds Banking Group
Salary:	£53,073 to £58,790 a year
Hours:	Full-time
Location:	London, W2 1QY
Working pattern:	On-site
Job type:	Permanent
Posting date:	1 Oct 2026
Closing date:	31 Oct 2026

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Summary

JOB TITLE: Workplace Tech Engineer

SALARY: £53,073 - £58,790

LOCATION: London

HOURS: Full-Time

WORKING PATTERN: This role is required to be based on-site at our Paddington office five days per week to provide hands-on support to colleagues and ensure our office technology and infrastructure operate effectively.

What you'll be doing…

As a Workplace Tech Engineer, you will be part of our SecOps team, supporting around 200 employees and external contractors and helping ensure they have access to the technology, services and workflows they need to work efficiently, safely and securely. Reporting to Head of InfoSec, you will act as the first point of contact for IT support across the organisation, providing support from first-line queries through to executive-level appointments. You'll manage support requests, administer internal systems, maintain our hardware inventory, support new starter onboarding and work closely with our facilities team to ensure office equipment, networking and AV systems are operating effectively. You will also contribute to improving and documenting internal technology processes, helping the SecOps function scale as the organisation continues to grow.

Why Join us?

If you think all banks are the same, you're wrong. We're a pioneering, fast-changing business that's shaping finance as a force for good. If you're after a role where you can have an impact and do the best work of your career, you've just found it

What we're looking for?

Experience providing IT support within a fast-paced organisation, including first-line support and supporting senior or executive stakeholders

Strong experience administering Google Workspace

Experience working with identity and access management tools such as OneLogin

Experience administering Atlassian products including Confluence and Jira Software

Experience working with Mobile Device Management and Endpoint Detection & Response solutions

Strong experience supporting MacOS environments

Good understanding of networking fundamentals and experience supporting office networks

Experience supporting AV solutions and office technology

Strong documentation skills with the ability to create, maintain and improve internal processes and technical documentation

Ability to work independently, make informed decisions with minimal guidance and take ownership of issues through to resolution

Strong communication skills with a focus on providing timely, clear and professional support

Good understanding of information security best practices and the current threat landscape

Basic knowledge of code, APIs and integrating different tools and systems

A proactive approach to keeping up to date with technology, security standards and industry developments

And it would be great if you had any of the following...

Experience working with GChat or other enterprise communication platforms

Experience supporting Linux environments

Experience supporting ChromeOS environments

Experience within a SecOps, security or technology operations team

Experience managing IT hardware inventories and asset management processes

Experience supporting employee onboarding and offboarding processes

Experience automating repetitive IT support or operational tasks

Experience working within fintech, financial services or another regulated environment

This is a place for you…

Our ambition is to be the leading UK business for diversity, equity and inclusion, supporting our customers, colleagues and communities. We are committed to creating an environment in which everyone can thrive, learn and develop.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and launch a dedicated Working with Cancer initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. As a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role and have a disability, long-term health or neurodivergent condition, through the Disability Confident Scheme.

We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers - just let us know what you need.

We also offer a wide-ranging benefits package, which includes…

A generous pension contribution of up to 15%

An annual bonus award, subject to Group performance

Share schemes including free shares

Benefits you can adapt to your lifestyle, such as discounted shopping

30 days' holiday, with bank holidays on top

A range of wellbeing initiatives and generous parental leave policies

Ready for a career where you'll learn and thrive? Apply today and find out more.

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Proud member of the Disability Confident employer scheme

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.